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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
1/5

2023-02-18

Good luck trying to communicate with them after the sale

"Waited for shipment date. Never heard. Tried contacting them by email. Never responded. Tried calling. Got danced around by phone prompts until finally got this message .. " we recognize your phone number and we have shipped your merchandise April, 2020 and hang up. Problem was I only purchased merchandise Janurary 2023.
Had to finally get my bank involved to try and recover my funds. Magically, the floodgates opened and I finally got a shipping notice. Their shipping carrier demanded I take delivery in one day or storage charges would acrue.
Pleasant all the way around.
"

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Verified
5/5

2023-02-16

Simple process

"Got what I needed and didn't have to search long. Great pricing."


Verified
3/5

2023-02-16

corbels

"the check out process was horrible "

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Recommend
Ease of Use

Verified
4/5

2023-02-15

Found the hard to find!

"Easily found what I was looking for. Minor glitch forced me to start over, probably my fault."

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Recommend
Ease of Use

Verified
4/5

2023-02-15

just ordered

"just ordered, wait to give review when product shows up intact and on time. if have to return for any reason how that goes"


Verified
5/5

2023-02-14

Great customer service

"Sam answered my questions..."

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Recommend
Ease of Use

Verified
3/5

2023-02-14

website help is useless

"customer service rep pops up and types... no visible place to reply to her. no emai contact address. "


Verified
5/5

2023-02-14

Spikey, lookin for shutter spikes or screws. Cannot find in ;local stores Do not like the shipping charges what is a person to do about it!

"easy checkout exactly what I needed. Would have been nice to have installation instructions"

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Recommend
Ease of Use

Verified
5/5

2023-02-13

Multiple Great Purchases

"I have ordered numerous gable end vents and it is such an easy process and the representatives are always so nice and helpful. They are always shipped directly to my office so I do not have to have my technicians spending time picking them up."

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Recommend
Ease of Use

Verified
5/5

2023-02-12

Good Product

"Fair price. Good quality. Timely delivery."

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Recommend

Verified
5/5

2023-02-11

"Nice site. Easy to use and check out"

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Recommend
Ease of Use

Verified
5/5

2023-02-10

Very responsive

"Easy to order. Good communication. Package arrived on time. Good price."

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Verified
5/5

2023-02-10

Ceiling ring

"This was an awesome experience. It arrived in mere days. I had to make very slight adjustments to make the fit absolutely perfect; it was soooo easy. I have told everyone about this company. I will most definitely use this company again!"

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Verified
3/5

2023-02-08

"It would be nice to have kits for everything included"

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Recommend
Ease of Use

Verified
5/5

2023-02-06

Great idea to upgrade in an easy, budget friendly manner.

"Easy to find item needed and order."

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Recommend
Ease of Use