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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2023-03-21

Fast Checkout & Easy-to-use Website

"Fast shipping on my shutters and great customer service!"

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Recommend
Ease of Use

Verified
5/5

2023-03-21

PVC Gable Vents

"Delivered earlier than originally estimated and was package expertly so there was absolutely no damage."

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Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-21

3-1/4 inch base moulding

"Great price. Good delivery time. Total satisfaction. "

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Verified
5/5

2023-03-20

AWSOME

"THE BOARD AND BATTON SHUTTERS ARE GREAT WITH A WONDERFUL PRICE POINT. ORDERED 3 SETS OF BROWN TO BE SURE OF COLOR/QUALITY. COLOR PERFECT AND QUALITY IS 4 STAR. JUST ORDERED 8 MORE SETS TO FINISH UP THE HOUSE AFTER NEW SIDING IS INSTALLED IN ABOUT 2-3 MO. SHIPPING WAS FAST AND ARRIVED UNDAMAGED. DECENT PRODUCT AND WOULD RECOMMEND BUYING."

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Verified
2/5

2023-03-16

Products & Delivery = great / Check-Out Process = rough

"Summary: We typically require a physical person to assist in placing an order due to time consuming problems with the the online "self checkout" . It is always a long process where we make dozens of minor changes to the data required until finally something clicks and the order is accepted. It is possible that our issue may not be typical for other users. So this comment is directed at their order processing software and Not at their customer service or products -- both of which are great. Architectural Depot fills a certain niche that I have not found elsewhere at companies 20x larger.

Architectural Depot has stock items that no one else keeps as stock within the same price point. An example is 1/4" steel counter support brackets that typically are local & custom. Their stock pricing is quite reasonable, comes in multiple color finish options, quality is great, and lead time is typically 1/3 that of buying local custom. We have zero complaints with any products.
"

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Recommend
Ease of Use

Verified
5/5

2023-03-15

Shut-up

"Have purchased a complete set of shutters for my house. They arrived quickly and look awesome. Can't wait to put those shuts- up. Should I require any of the products you provide, my first and probably my only contact will be Architectural Depot."

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Recommend
Ease of Use

Verified
5/5

2023-03-09

I'll Be Back!!!

"Easy to find what I needed and it was a smooth buying process. I appreciate the free shipping too!"

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Recommend
Ease of Use

Verified
5/5

2023-03-08

Seamless transaction

"Lots of options, easy to find, quick shipping, earned points to be used on next purchase."

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Recommend
Ease of Use

Verified
5/5

2023-03-07

Super Experience and Great Products!

"A big thank you to Andrea to helped me out with my login password and order. She was super friendly and very knowledgeable about your products. Would highly recommend!"

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Recommend
Ease of Use

Verified
5/5

2023-03-05

easy

"items were easy to find was unable to find the accent piece I needed to match the shutters but will continue to look"

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Recommend
Ease of Use

Verified
5/5

2023-03-03

Interesting items

"Many things to choose from to customize your home"

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Recommend
Ease of Use

Verified
5/5

2023-03-03

Shutters

"Easy to navigate web site, order and delivery."

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Recommend
Ease of Use

Verified
5/5

2023-03-03

Items are easily found

"Been looking for just the right size dentil moulding to replace ours that was destroyed ! This company had it and at a great price . Also previously ordered and received 15 pairs of shutters that arrived in a timely matter and looks great on our home ."

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Recommend
Ease of Use

Verified
5/5

2023-03-02

Hope This Fits!

"Fingers crossed that this circular trim piece fits my 24" Milgard Tuscany full-round vinyl window whose actual outside diameter is 23-1/2""

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Recommend
Ease of Use

Verified
5/5

2023-03-02

the marakesh express

"this box should not be required"

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Recommend
Ease of Use