"Easy to use and navigate the website and I appreciate the ability to use my Amazon acct to pay"

"I love that my shipping address was pre populated, but I would like for the billing address to also be pre populated"

"I have given you a five star rating for everything else. Why do I have to make a comment? I would appreciate it as a future customer if you would fix this part of your review system please."

"I’ve owned a set of bed risers for many years. Bought a new bed with more supports in the frame. Surprised to find the exact item, same manufacturer almost a decade later, after looking locally without success. Thanks, AD!"

"great prices on casing and crown moldings"

"It took supplier 3 attempts (shipments) and 2+ weeks to finally get my order right. All the "back & forth" required a significant additional investment of my time to communicate back to Customer Service to resolve issues.
First delivery, supplier shipped wrong item & damaged product. Second attempt, one replacement item was damaged upon receipt. Third attempt and I finally had my original order completely intact.
All this for an item that was flagged on website as "2 Day Delivery" which was the primary reason I choose this supplier. Delays caused me to hold up my Contractor for an additional week, costing me more $$$.
Obviously, I'm dissatisfied."

"Everthing is great but couple points of interest though:

1. Some small chips in powdercoat along edges on some of the brackets shipped.
2. The holes are not countersunk, so the bolt heads will be proud of the bracket. It would be a cleaner looking install if the holes were countersunk.
"

"Ordered custom sizes, they sent an email with a Jan 15 delivery date...they got here in less than 10 days and we already installed them and our customer is thrilled."

"They had a product the I couldn’t find anywhere and it shipped fast"

"Selection and price was great"

"My order was damaged during shipping, received notice from shipper of no delivery. Contacted Architectural Depot and explained I had not received order due to material being too damaged to send by shipper, the same day I received a email conformation that they contacted shipper to verify my order was damaged. Following day another email notifying me that a replacement order was picked and would be prepared for shipment the following day. Very quick and efficient responce to replacing my entire order. Thank you for your excellent customer support! "

"We tried calling multiple times and no answer.

Went online and to try to find out information on the order.
Never received a email or call back "

"Elizabeth was so helpful in every way, gave me all the info I needed, she’s a great asset!"

"Joe helped me out with some technical information about columns and made me feel very comfortable with my order"

"My 3 stars is for the cedar corbels were not squared and the center of one was way way off on its wood tone and wii be difficult staining it"