ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2010-08-28

"Fast service, ease of search and fast response. Overall a good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-27

"I received the computer I ordered. The product is excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-26

"Great prices for great choices when building a bare bone PC. Very easy to use and change if necessary. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2010-08-25

"Ascendtech had a side selection of motherboard/cpu combos. So many in fact, I had to call for help deciding. Unlike other competitors, a very nice technician took the time to analyze my situation and recommend several possibilities.

Overall a very satisfying shopping experience.

PS: there are some times were clicking the back button in my browser caused IE to hang. Not sure if that is me or their site. But it recovered fine.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-08-25

"I have ordered from AscendTech many times. Each time has been very much as expected. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-08-20

"We couldn't figure out why it showed our card reader as C drive, which really messed things up at work, so on looking at the Bios, whoever put it together paid absolutely no attention to the order, they connected it willy nilly, so it had to be entirely re put back together. Had much trouble with the sound card added, told by the technician you can't have more than one. 1) why did they put more than one when I ordered a specific card and 2) I had 2 sound cards for a previous model. Without people around who know about computers, it would have been a paperweight."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-17

"lightning fast shipping.correct product shipped.A++++++++++++++.Excellent pricing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2010-08-13

"The prices were the lowest I seen on the net. Transaction went very smooth. I will due business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-12

"I have been using Ascendtech for years and have never had a problem.
i would refer them to anyne that sked or needed computer parts or the whole machine
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-08-08

"You were faster than I expeted with the order and I was very happy to see it sooner.No problems installing the O/S and it runs great so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-08-07

"This was my second computer purchase from Ascendtech. My first was a desktop which I am still using and works great. In this this instance, I purchased 2 "re-certified" compaq laptops. The laptops are both in good condition and one works great. the other laptop came with a battery dead on arrival. It will not charge at all. I had read the terms of sale but basically stopped at the part where it said "all parts have a 30 day warranty". Down a few paragraphs below that it says laptop batteries are not covered at all but I did not see that part. I did not expect a totally dead battery from a "certified" laptop. I contacted Ascendtech and they were willing to take the laptop back minus 20% for to restock plus shipping, which was not attractive to me. From my experiences, I will likely continue to buy new equipment from Ascendtech but I will probably be hesitant to buy any used or "re-certified" equipment unless the pricing is so good that I can take some attrition and still be happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-06

"While I did not order much, a simple bare bones kit and s sound card AscendTech made the odering process simple and pain free. Everything I ordered came via UPS well packed and protected. It arrived on time and functioned properly. I give AscendTech five stars for thier ordering page, prices (you may need to hunt but great prices are there) and packaging of the product. I even found a post it note from the person that put it togther to test it. What more could you ask for? I saved as much as I spent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-06

"Part as described, pricing good, fast shipping. I would definetly purchase from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-04

"....Works great...I am happy with Ascendtech which also has a site on Ebay and this website http://www.www.barebonekit.net/index.asp
....Packaging was excellent :)
......Communication with customer service was also very Good ;)

....Only one thing though...Basic shipping sucks if you are in a hurry...UPS ships to your town and hands it over to USPS...which adds about 3 days to shipping time.

...Ordered on the 23 of July and My MB didn't arrive until August 3
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-04

"I recently ordered a computer from Ascendtech, it was definitely the lowest price I could find for what I was getting. From the date I ordered it was sitting on my porch in six days, that means building it and shipping from Ohio to Utah in six days. I purchased it for less than I could get an upgrade locally. I am very pleased with it and would definitely look to purchase again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A