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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2013-01-24

"I ordered 2 drives. I received rebuilt drives. The product description has NOTHING about rebuilt drives. The CR said the 'terms and conditions' state that they can sell new, used, or rebuilt @ their discretion and I am supposed to call before I order to find which will be sent. In my opinion, this is cheating & deceitful & they should be prosecuted for deceptive practices.
She refused to replace the drives. If I want to return them, there is a 20% restocking fee & a deduction of $12.00 for shipping. There was supposedly "free shipping".
In my opinion, DO NOT DO BUSINESS WITH THIS CROOKED COMPANY!!!
"

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Verified
3/5

2013-01-24

"I bought an 18.5" acer monitor from this company. When I got I noticed it has a "reconditioned" sticker on the back. I'm kinda disappointed they went to lengths to not make this obvious. When I went back to the site I found in one tiny place they mention that it is factory recertified. "

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Verified
5/5

2011-09-23

"Purchased a factory refurbished motherboard for Dell XPS m1330 laptop. Board was exactly as described and shipped in a very reasonable timeframe. I would definitely buy from them again."

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Verified
5/5

2011-09-22

"Fast, friendly, and courteous service. Item shipped quickly and was packaged perfectly. Would gladly do business with again and or refer to others. Thank you!!"

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Verified
5/5

2011-09-18

"Fast delivery, great communications, good product and seller description. A place I'd do business with again!"

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Verified
5/5

2011-09-17

"I purchased a mother board from AscendTech.. and the product was exactly as decribed "a new HP mother board", not reconditioned. Was expertly packaged and delivered in a timely manner. I am using this product in my compuer as we speak. The board I purchased was considerably less than that of reconditioned ones from other vendors. almost half Thanks, throwsman"

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Verified
5/5

2011-09-15

"I bought a Blu-ray DVD-ROM drive from Ascendtek through eBay, and I couldn't be happier. The transaction was seamless, communication was up-to-date, the delivery within two days, and the drive was smartly packaged. Works like a charm."

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Verified
4/5

2011-09-13

"I ordered a motherboard for my toshiba laptop. I received in a couple of business days. Very pleased. "

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Verified
5/5

2011-09-12

"I bought a motherboard for a customer's computer from AscendTech, It was handled quickly and accurately. The product was as advertised and worked perfectly. I highly recommend these guys!!"

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Verified
1/5

2011-09-12

"Ordered a motherboard that the website said was in stock on September 6th. They charged my credit card. I Received an email that it was shipped the next day. Today, (Sept 12th) I check for tracking and there is none available. I call the support #, the guy says that item is on backorder and should become available within the next 10 days. My customer is not happy. This was to repair his laptop. Why not call me and tell me that LAST WEEK? Charging your card and not having the item in your possession is thievery."

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Verified
5/5

2011-09-10

"Ordered a replacement cpu for my Dell it arrived quickly and as described.
Will recommend them for anyone who needs computer parts.
"

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Verified
5/5

2011-09-10

"My Dell Dimension 4700 computer quit working after a lightning storm. Ascendtech to the rescue! The motherboard was shipped right away and my computer is now running better than ever! The price was great too! Thanks, Ascendtech! "

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Verified
5/5

2011-09-10

"I have HP m7360n computer and my motherboard bit the dust. I was very hesitant about purchasing a used board. But ascendtech had great customer reviews and offer a 30 day warranty. I received my order very fast and it worked perfectly! Thank you ascendtech!"

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Verified
5/5

2011-09-09

"AscendTech, Inc. was great. They had the part I needed to fix my HP DV2000 laptop and after putting the new motherboard in it works great. The shipping time was excellent even though I ordered the item on a holiday weekend. I will recommend them to everyone and will definitely do business again."

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1/5

2011-09-08

"Scammers! All reviews on here are left by trolls (hired employees of Ascendtek) to create an image of a trustworthy company. They are crooks."

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