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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-01-18

"Overall experience with this seller was excellent. Received the item just 4 days after a sunday order. Very reasonable. Price was great and item matched exactly as advertised. The item was packaged with great care. Highly recommend this seller."

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Verified
5/5

2011-01-18

"Not only does AscendTech sell the highest quality products, they ship them safely and extremely fast. I purchased a replacement motherboard and it was the exact fit and remedy to my problem. I highly recommend this supplier."

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Verified
5/5

2011-01-18

"Absolutely a flawless transaction. Communication was great throughout the entire process. Shipment was fast and I received the item undamaged in minimum time. After installing the unit, it worked flawlessly. I will definitely do business with AscendTech again. "

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Verified
5/5

2011-01-17

"I have purchased 2 new old stock motherboards from AcesndTech off of Ebay. Both were shipped fast and well packaged. I highly recommend them for your purchases, items came as listed."

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Verified
5/5

2011-01-16

"Easy transaction. No hassles. Shipped very quickly.
My mobo worked as advertised.... A+++
"

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Verified
5/5

2011-01-15

"I had a good experience with Ascendtech, they shipped the product, part of my responsibility was to assemble the motherboard correctly, wich I did. I would by another motherboard from them in the future. Looking at the reviews I think these folks work hard at delivering quality products."

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Verified
5/5

2011-01-15

"AscendTech offers great service and fast shipping! I will definitely be a repeat buyer!"

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Verified
4/5

2011-01-15

"I have purchased a video card from them and it worked right out of the box. Their shipping is fast and priced reasonable.
"

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Verified
5/5

2011-01-14

"WOW, top notch products, with SUPER FAST shipping, mounted the replacement Dell motherboard in case, snapped in other compnents, worked like a CHARM. A few setup BIOS settings later and we had Windows come to life.

Recommend them, either at their website, or On Ebay where we found them. Definitely will buy from again.
"

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Verified
5/5

2011-01-14

"Order a new motherboard for my computer from Ascendtech,price was great and communication with company was fantastic. I received my order in 2 days.The packaging on to board,which is very fragile,was outstanding.My computer is running better then new !!
Thank you everyone involved,keep up the great work.

Mark
"

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1/5

2011-01-12

"I found this company on Pricewatch.com, and my dad encouraged me to buy a barebones set from whichever company had the better price for the build I wanted. After clicking around many different prices I went ahead and found a good deal with AscendTech. However, after my purchase I still had questions about expediting my order (as it wasn't an option at checkout I had to email them). This company seems to have abnormally high expedited shipping costs. Although standard shipping is free on most of their products, it takes 2 weeks to ship (minus the 5 day assembly and testing). Although they offer urgent assembly (for an added fee), and they can ship within 3 days via UPS, the cost is very high.

I found another company in So. California that had free FED-EX shipping (Overnight) at no extra charge, and they were much easier to work with. They had all the expedited options on their check-out page. In addition to that, the customer service attendant with whom I spoke at AscendTech (via e-mail) was very rude and impersonal (in contrast to the new company I went to). The day after my cancelled order, my funds had still not been refunded. I called and they told me the accounting department handles that but that they do not take phone calls. After speaking to a supervisor, I was then treated a little bit better, and he even offered to work with me on the cost, however I had already submitted a new order with the new company. My whole experience had already been tainted at that point so I continued with my refund request. Unfortunately to be honest I will never buy from them again unless 1. I move closer, and 2. I am desperate.

I expect wherever I spend my money, especially when I am spending a lot (my order totaled over $800.00), to be treated with respect and appreciation. I did not receive this treatment overall. Even the supervisor I spoke with felt inclined to continue to argue with me and trying to justify his business practices. Even if he believed I was wrong, he could have just listened to me. This experience taught me that not all computer refurbishing companies are equal in services to their customers. It is up to the customer to review the company's return policy, shipping policy, and evidently company address (and mentally try to determine accurate delivery dates).
"

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Verified
5/5

2011-01-11

"Bought Hauptman PCI Express card. Great price, product perfect, shipping faster than expected. Would be happy to deal with again!"

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Verified
5/5

2011-01-10

"I bought a EMACHINES ET1641-02W DUAL CORE E1400 DESKTOP COMPUTER from AscendTech that I paid for on the 4th, it shipped on the 5th and I got it on the 6th. It came just as advertised, works well, just as listed and they give discounted warranties. I am very happy with my purchase."

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Verified
5/5

2011-01-09

"Purchased a refurbished motherboard for my Gateway GT5228. Rececived it within a few days. Called customer support to ask
a question and received a prompt response. I would look to AscendTech, Inc. again....!!!!
"

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Verified
5/5

2011-01-09

"Best price around with excellent packaging, informative communication, and fast shipping. Received precisely what was described and had the board installed and running perfectly in just minutes. What more could one ask?"

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