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Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-11-20

Excellent

"Super easy great service. Will buy again. "


Verified
5/5

2020-11-19

Great value!

"Great value! Thank you! "


Verified
1/5

2020-11-19

too long!!!

"Very long and complex payment!!!"


Rep reply posted 2020-11-23
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
3/5

2020-11-19

Error message at checkout

"I kept gettng an error message at checkout"


Rep reply posted 2020-11-19
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-19

Fast shopping, fast delivery

"Fast shopping, fast delivery. What else to expect."


Verified
5/5

2020-11-19

ok

"okey Danke viel mal, gerne wieder kaufen von ihnen"


Verified
5/5

2020-11-19

Great deals on great products

"I’ve purchased excellent, high quality watches from Ashford in the past and have always been satisfied with my purchases. "


Verified
5/5

2020-11-19

QUICK AND EASY

"Easy to use website. Items look good."


Verified
5/5

2020-11-19

Best price online by far!!

"Found this watch for $189 and they even gave me a 10% discount because I was a new customer so with free shipping (ships the next business day) got this watch for $170.10 out the door. Amazing buy! I will be doing more business for this company from here on out. Thank you and I’m so excited to receive it. Traci "


Verified
5/5

2020-11-19

Great Choices of Watches at Great Prices

"You can't find such great selections at excellent prices."


Verified
5/5

2020-11-18

Very good.

"Web page easy to use, the check-out process is good also."


Verified
5/5

2020-11-18

its was good

"its first time to order itme in Ashford
its easy and simple
"


Verified
1/5

2020-11-18

They do not send tracking of all products

"In my previous purchase, I bought 3 sunglasses and I only got 1. If I did not write to the page, they would never have told me that the products had not been sent due to lack of stock, despite offering them on the page. Terribly disappointed that they cannot give correct information."


Rep reply posted 2020-11-19
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-18

buy it and think later.

"Nice items and easy to check
I love ashford.com
"


Verified
5/5

2020-11-18

GOOD

"GOOD SERVICE NICE PRODUCTS"