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Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-11-25

good for customers from China

"good for customers from China"


Verified
5/5

2020-11-24

Simplicity is the ultimate sophistication

"Great and Cordial customer service....
Great Deals...
Smooth operation...
Honesty.
"


Verified
5/5

2020-11-24

Prada

"Quick and easy service for sure"


Verified
5/5

2020-11-24

Watches for everybo

"Love shopping on Ashford ..it’s for men what a shoe store is for women "


Verified
5/5

2020-11-24

Great buy and always the best

"I expect you send to me more promotions for buy again and save more "


Verified
5/5

2020-11-24

Great prices

"Very convenient and fast ordering."


Verified
5/5

2020-11-24

Thank yoiu for

"second buy, very easy and perfect prices"


Verified
5/5

2020-11-24

"Shopping here is convenient and affordable"


Verified
5/5

2020-11-24

NOW, MY FAV!!

"Use to always buy watches, elsewhere! Ashford, has the best prices, ships super fast! And, no BS!!"


Verified
5/5

2020-11-24

High quality fast shipping and great customer service! ❤️❤️❤️❤️Ash

"Always satisfied! Great quality and fast shipping! "


Verified
5/5

2020-11-24

so nice

"but I felt a little complex"


Verified
4/5

2020-11-24

More photos

"More photos of the products will be great"


Verified
3/5

2020-11-23

Discount Took Purchase Below Free Shipping

"The checkout was frustrating: The 10% ladies watch discount took me below the free shipping to Canada purchase amount by $1.

I tried applying the 8% off purchase code ('SUNSHINE') but the payment engine would not accept the code.

It's only ~$10, but it it is a crappy little twist at the checkout.
"


Rep reply posted 2020-11-25
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We do require all purchases for free shipping to be $199 after the disocunt is applied. Please bear in mind SUNSHINE is an expired coupon.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-11-23

Very ha

"Selection price ease of shopping "


Verified
5/5

2020-11-23

"perfect with good service and reasonable price"