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Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
4/5

2020-11-11

le, le, le, le, la... la... laa.

"Laggy.

That's what I was trying to say, overall the prices are attractive, but good lord is your website heavy on the loading side.
"


Verified
3/5

2020-11-11

Good for her, bad for me

"Womens item fast, cheap, easy, great deal, mine, out of stock!!"


Rep reply posted 2020-11-11
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-11

Great selection, prices and easy checkout

"Great selection and easy checkout. Prices were so good I did my homework and found that Ashford is registered with the BBB. That was reassuring."


Verified
5/5

2020-11-10

I bought another watch again

"Just like I wrote earlier, great choice, amazing prices, superfast shipping.....I just couldn't resist"


Verified
5/5

2020-11-10

Amazing Deal

"I have wanted a Movado watch for many years and was able to buy one at a great price...can't wait to see it in person"


Verified
3/5

2020-11-10

Password

"Password was difficult

Catcha is very hard to read for a senior citizen
"


Rep reply posted 2020-11-11
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We have provided your feedback to our IT department.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
1/5

2020-11-10

Very Slow !

"Extremely Slow Website !!"


Rep reply posted 2020-11-11
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We have provided your feedback to the IT department.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-10

"Aashford with good Experience"


Verified
5/5

2020-11-10

"Quick and Easy Check Out. "


Verified
5/5

2020-11-10

"Great deals easy order and check out. "


Verified
5/5

2020-11-09

zztodd74

"I am happy with the price and discount"


Verified
5/5

2020-11-09

Hamilton special!

"Everything went spifingly well! Only concern was UK postage wasn't specifically mentioned so thought the postage was going to be prohibitive. Went through the purchasing process to discover it was $29.95, so relieved! "


Verified
5/5

2020-11-09

Wearing Time Chicly

"Great, easy experience. Hope I love my watch in person."


Verified
1/5

2020-11-09

"I had bad experiences with ashford product many times deliver small size and return policy ridiculous. I brought 4 ck watches and size too small. And when i talk with them said you can pay return. "


Rep reply posted 2020-11-11
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We do disclose all sizing on our items as well as our returns policy on Ashford.com.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-09

Wife’s gonna love it

"Had trouble finding this specific model watch, Ashford had it, liked 2 day shipping option too."