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Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-11-04

Fast & Easy

"Was a pleasure doing Business with, everything was upfront and easy to navigate. "


Verified
5/5

2020-11-04

Awesome Handsome

"Wonderful experience we got here"


Verified
5/5

2020-11-04

fantastic online shopping

"good to select watches available in all budgets a fantastic experiance"


Verified
3/5

2020-11-04

한국으로 배송이 안돼는 제품

"미국내 배송만 되는 제품이 너무 많아요.
무슨 이유인지 모르겠네요.
한국으로도 배송이 가능하게 해주세요.
"


Rep reply posted 2020-11-04
A rep from Ashford.com, ASHFORD.COM, has responded:

“검토해 주셔서 감사합니다. 일부 제품은 공급 업체 제한으로 인해 해외로 직접 배송 할 수 없습니다. 그러나 많은 고객이 이러한 품목을 받기 위해 환적 회사를 수행합니다.”


Verified
5/5

2020-11-04

"Good user experience for UnionPay payment "


Verified
3/5

2020-11-04

"I was suppose to get an extra 10% off using code SC10PNOVCE and I didn’t see any place to use it!! "


Rep reply posted 2020-11-04
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-11-04

Good

"Just good experience! ^_^"


Verified
3/5

2020-11-04

Website needs work

"Some pictures wouldn't load up"


Rep reply posted 2020-11-04
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-04

"Really attractive watch for my husband for Christmas!"


Verified
5/5

2020-11-03

Great Value & Service

"Purchased multiple times and always have been very impressed with the products, pricing and service. "


Verified
3/5

2020-11-03

Hard to filter results. Poor description

"I can't apply more than 1 brand in the results' filter.
And, ok, you don't have any item description. But could you at least note a correct product name?
"


Rep reply posted 2020-11-04
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-03

Easy pezzee

"Very simple orderering system makes shopping faster and ultimate experience better"


Verified
5/5

2020-11-03

Great store

"Great store with superb prices,i have but 5 times,quick delivery to Europe with UPS."


Verified
5/5

2020-11-03

저렴한 가격

"시계를 저렴하게 구매해서 좋았습니다. 시티즌이라는 상당히 근본있는 브랜드인데 면세를 제외하면 국내에서 사는것보다 훨씬 저렴한거같네요 "


Verified
5/5

2020-11-03

Grest

"Fast and simple great discount "