"From searching, to finding, to buying the process was easy."
"always buy from ashford . authentic and genuine products. "
"Great brands at amazing prices! "
"It is easy for shoppers to search interested item by brand or deeper discounts by sale. Creating new account and checking out procedures are brief and straight forward. I possibly check back to shop holiday gifts soon."
"Great products! Great value!!! And very fast shipping! Definitely shopping here again. "
"Awesome, they have a wide selection of watches and the price is unbeatable!"
"Great price had to get. Sputnik"
"Check out is easy for me! ^_^"
"I want Moonphase watch. Thanks."
"Great price on Ray Ban sunglasses, easy and fast checkout"
"Easy to order! Will review delivery process and product as soon as I receive. "
"took me ten minutes to cash out!! WTF?? I am spending $100 on your site to buy one thing and it was PAINFUL. "
"currency exchange x1.31 + shipping fees 15 USD + UPS broker fees 10.50$ that is a lot of money on top of ASFORD ,offerring 20% at the check out would help a lot if ASFORD could return me 20% of the order back in credit to buy again
thank you and kind regards"
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We do apologize but international orders are subject to customs related fees at delivery. As we previously discussed, we are unable to provide 20% off as a majority of our items are on sale and do not have the range for that discount.
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Never disappointed! Always satisfied "
"When I apply my discount code at checkout it didn’t apply."
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see you spoke with customer service and they advised you the coupon you were wishing to redeem did not apply to the items you were purchasing. It was an exclusive coupon for sunglasses or jewelry purchases.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”