"Nice products, fast shipping, good discount ."
"amazing precis, ship fast and save"
"see above, also quite a large joices."
"Shipping was fast. One of the lumes fell off inside the watch after wearing it a few times. Emailed ashford. Haven't heard back, but will update review based on their response."
"Ordered a watch late at night cancelled it at 4am before they even opened and then spent the next few days dealing with their customer service manager who was intent on saying that it was too late to cancel and it would be shipped. It was only after I pressed the absurdity if what she was saying and advised her that I'd already informed Amex that miraculously it was not actually shipped. "
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.”
"Friendly website for order placement."
"I believe my third purchase from Ashford. Their sales always beat Jomashop. Forinstance, this purchase was under $400 but was $550 on Jomashop and others. Cant recomend them more. "
"It's very convenient to buy a watch here"
"Received damaged watch that I had to pay duty on. "
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service for assistance.
Kerryclare G.
Manager of Customer Service”
"This is my first time to purchase items on this website, so I click subscribe to get 10% off and get a coupon code as THANKS10.
However,
It can not apply when I pay the bill."
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Found a great deal on some Dior sunglasses. "
"Great store for great deals"
"EASY TO NAVIGATE, AMAZING SAVINGS"
"Watch arrived with the second hand broken off and lying inside the watch face, Third issue with watch from Ashford with issues, but to be fair another 3 deliveries have been okay, so 50% hit rate. but always great prices, and they do eventually refund . Service department are good to deal with but everything seems to take a long time. "
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Some problems w/ changing shipping from billing address"
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”