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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
5/5

2020-12-19

Biggest reputable discount watch retailer

"I have a fixation with watches and have purchased many of them over the years and Ashford has made this fixation a heck of a lot more affordable and keep me out of hot water with my wife. The store is AAA in my book."


Verified
5/5

2020-12-19

World Class Wonderful customer support

"World Class Wonderful customer support. Easy to contact and timely resolution. "


Verified
5/5

2020-12-19

Great Service!!!

"Quality!!! And super support!"


Verified
4/5

2020-12-19

B++

"All good but a little funky using Paypal"


Verified
1/5

2020-12-19

Be aware of marketing tricks

"Offered all kinds of extra discounts that will disappear at check out. I’ve spent thousands at this site yet my account is never found or my password doesn’t match and forget about customer services. It’s a shame the products are excellent and the prices are good. I think this will be my last time"


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-19

Dogs Bolloxs

"Just easy , cheap guaranteed "


Verified
3/5

2020-12-19

Great Selec

"Great selection, I suggest to remove from website all non available items. Coupon code was a little problem, wasn’t working and no CSR available on weekends."


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
3/5

2020-12-19

NOTHING SPECIAL, BUSINESS AS USUAL

"I did not feel anything special shopping at Ashford, prices comparable with similar websites, free shipping coupon did not reflected in total"


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-19

Repeat Cu

"Ashford has treated me well. Their selection is great, and service is excellent!"


Verified
5/5

2020-12-19

Great purchase

"I´m very happy with my purchase, great service."


Verified
5/5

2020-12-19

Repeat customer

"2nd watch in 2 years!! Yay‼️"


Verified
5/5

2020-12-19

Excellent

"Love shopping Ashford! Great prices and great service!"


Verified
5/5

2020-12-19

Great!

"Smooth experience!!
Easy payment with Amazon!!!
"


Verified
5/5

2020-12-19

justalady

"if the watch is a good as the internet experience; I am already excited"


Verified
5/5

2020-12-19

Website well illustrated

"Good variety of mens watches. Prices seem to be reasonable. Easy process to complete. second order thus far. This watch is for my older brother in CT. He has some medical issues and doesn't have a good watch. I reside approximately 3000 miles from him and my health is far from perfect. Can you "please ship it to him for Christmas? I acknowledge he would be delighted. I will be purchasing more soon. Thank you."