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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
3/5

2020-12-17

Can't go directly to Paypal Checkout?

"The site requires the entry of an email and address to go to Paypal Checkout (I'm a guest). Paypal provides that info back to you. I almost didn't go through with the purchase because of this. "


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
3/5

2020-12-17

"the web is slaggy. lack of respsonse..."


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-17

Great prices

"Bought 3 watches at a great price. "


Verified
5/5

2020-12-17

Easy experience using site.

"Good experience except not a huge selection in gold Movado’s."


Verified
5/5

2020-12-17

Best deals!

"I love shopping here. They have the greatest deals on watches!"


Verified
5/5

2020-12-17

Excellent as usual

"3rd time I purchase a watch on Ashford from France. So far so excellent!"


Verified
5/5

2020-12-17

Second time buyer!

"Love the selection and the prices!"


Verified
5/5

2020-12-17

excelente pagina

"una de las paginas mas atractivas de relojes, lo lamentable es que ya no tiene gran variedad de marcas como antes las tenia. aun asi muy buen servicio."


Verified
5/5

2020-12-17

Anonimo

"Excellent price and service"


Verified
2/5

2020-12-17

Unable to avail the coupon

"I was given a newbie discount coupon of 10% for signing up, while i finalised on a watch, a pop up came up offering additional discount of 10%.... But I couldnt find a way to avail that additional discount coupon.

As i liked the watch, i was left with no option other than booking the watch.

Hope, something could be done from your side.

Cheers
"


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Regrettably, we only allow one coupon per order.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
1/5

2020-12-17

"I was suppose to get 20 % off Nothing happened "


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-12-17

Awesome men watch

"Great prices and Quality "


Verified
5/5

2020-12-17

Automatic

"Great service and priduct"


Verified
2/5

2020-12-17

Ok

"Coupon code ATNOV10W didn’t work"


Rep reply posted 2021-02-02
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-17

"Quick, easy satisfactory!"