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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
5/5

2020-12-19

Fast service

"Good quality and nice discount"


Verified
1/5

2020-12-18

Signed up for 10% discount

"Signed up for the 10% discount email/text deal, but the code didn't work. ATNOV10W
Tried its few times but always the same error about the code being invalid.


"


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-18

Catch a bite of cheap time‼️

"Excellent Prices for Name Brands - Why Look Farther‼️
"


Verified
1/5

2020-12-18

"The filters on your website were not working properly, it made it very hard to browse and find what I might want. "


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-18

All that and a big bag of chips!!!!!

"I love my watches , that's why I keep coming back for more."


Verified
5/5

2020-12-18

Like a kid in the candy store!

"Beautiful items- excellent prices. I was bedazzled by the watches! Very easy check out. They are also accredited by the BBB, so I had confidence while shopping."


Verified
5/5

2020-12-18

Great price and always packaged so well

"Been a long time, but always pleased."


Verified
5/5

2020-12-18

"Excelente producto y muy buenos precios."


Verified
5/5

2020-12-18

First purchase

"Pretty friendly UI, and simple checkout, multiple options. "


Verified
5/5

2020-12-18

"Very easy and fast, good."


Verified
4/5

2020-12-18

"I just hope you could send me an email sooner and tell me where to check the shipping method. And hope to get this sooner. "


Verified
5/5

2020-12-18

Convenient

"I bought a watch here for the first time. Procedures are very convenient to Novice. Paypal is also useful to me. I want to visit this site very often."


Verified
3/5

2020-12-18

I thught shipping would be free

"while browsing watches i've noticed that shipping would be free. upon the purchase, It turned out it would be 29 USD"


Rep reply posted 2021-01-26
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see you were refering to free shipping on international order over $199.00. However that promotion had ended prior to the date of your purchase (December 13th)

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-12-18

Quick and easy!

"Great overall experience. Discount code as a first time buyer. Connected to Amazon pay which made it convenient. Loved my experience!"


Verified
5/5

2020-12-17

Aesome site.

"Great price and selection."