"Website kept crashing and it changed the discount from 20% off to 10% off"
"Excellent service. I trust Ashford and have been a customer for many years. "
"shipping doses`t state average of delivery days"
"I love it, very fast and shipping so good"
"I didn't understand what was meant by Second day air$5.99 and Ground $0.0"
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Alwaus nice to look over thousands of watches . "
"Easy and good indeed.
Very recomendable dealer."
"I couldn't just place order on my phone, so I had to order on my laptop. Not the worst thing, but a little inconvenient."
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Decent first experience. I purchased via mobile smartphone and noticed the site refresh is delayed or hesitates primarily interacting with checkout."
"Great prices, ordered a few watches for christmas. pricing was the best i could find and the shipping was free. better than amazon for watches and sunglasses for sure. "
"Great products but you website is the worst for shopping. "
"Nice products. Couldn’t obtain my discount though "
"Hard to believe deal on a great watch. "
"Why not all items can be shipped abroad outside USA?"
"Pretty smooth experience "
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”