"Atlaschoice was an easy hassle free way to rent a car for a few days. I only deducted a single star because they need 24 hours in advance to change a reservation. While this may have been acceptable in the 90's it seems like modern day database and information management systems should make this instantaneous. However, the staff was helpful in directing me to the proper person to speak to change my reservation at my pickup location so alls well that ends well."
"They were cheaper than everyone else and their customer service was amazing. I would highly recommend them to all."
"Ease and promptness in booking confirmation, great pricing compared to other competitors or car rental companies we researched.
No issues encountered when the voucher was presented to the car rental company. Instructions and terms were clear and concise.
Would do business again in the future with AtlasChoice.
"
"The car was as promised, clean, new, good condition, delivered on time. The customer service was very good, courteous and professional. Overall very good experience. "
"Though the car rental itself went fine, it took me THREE HOURS AND A HALF to get the car.
AltasChoice sent me a few emails but never let me know that I need to pick up my rental from a different car rental company (AtlasChoice only negotiate the deal). And since their customer service is abroad and only 9-5, I couldn't reach them for support. Instead, I had to call a few car rentals in the airport and see which did my order got routed to. Then, it was actually Fox Rent A Car, with about an hour and a half queue of people waiting to be serviced. At least the return went well and there were no hidden fees. But without the same luck, I might have given up on my rental and had to argue with them about missing the rental."
"the service with atlaschoice was great but not the car company "dollar"... i had to wait almost an hour to get the car, the guy on the counter couldnt tell me how much it will be if i extend my reservation... his answer: "it might be $32,-" but actually it was $16.98... the lady on the phone send me to extend my reservation to houston airport for nothing... i drove 100miles for nothing... at drop off in dallas another 30min to return the car... all in all costumerservice was really bad :((("
"Good service in atlaschoice, but in hertz the agent told me that the cost of the insurance will be 36 aud, and after that they charge me 147 aud, bad for hertz."
"MY CAR WAS NOT AT THE PICK UP ADDRESS AS STATED ON YOUR VOUCHER I WALKED ALONG WAY FROM MY HOTEL FOR NOTHING THEY MADE ME TAKE A TAXI ACROSS TOWN TO ANOTHER LOCATION WHEN I STOPPED THE MOTOR IT DIDN'T START AGAIN THEY NEVER TOLD ME ABOUT THE CODE YOU HAVE TO ENTER TO RESTART THE CAR . IT WAS FOUND IN THE GLOVE BOX BY A TAXI DRIVER THAT I STOPPED TO HELP ME OUT.THE GPS THAT I RENTED WAS VERY SMALL AND VERY OLD AND DIDN'T WORK HALF THE TIME. I'M NOT VERY HAPPY WITH THIS EXPERIENCE. "
"My car rental was cheaper with atlaschoice then any other major vendor. THANK YOU"
"We were very pleased with the price of our rental and the quick service we received."
"It was the worst car rental experience ever. I have been ripped off by the company and not to forge the distress and trouble that I had to go through because of you guys.
I made a booking through which no where showed that I need a credit card to make a reservation. I input my debit card details which was immediately charged by the company.
Now when I reached Geneva , Europcar wanted me to show the payment card I used to make the booking which was obviously a debit card , but they wanted a credit card .
Why did you even take my money when you dont accept a debit card ?
They refused me the car and it was 12 midnight.
I couldnt find any means of transport to my hotel .
The lady ay Europecar triee to call your headoffice in Uk which was obviously closed .
Horrible experience
You should mention on your website that CC is must and shouldnt take money from peoples debit card.
Horrible horrible experience "
"our car was what we needed for our trip to Croatia and Maggiore were easy to work with. Overall a pleasant experience. This was our second time to rent from Atlas"
"Very happy with Atlaschoice. 30 something bucks for 4 days. They didn't have the car I reserved, so I got a free upgrade to a standard size sedan. Very easy pickup and drop off. Never change."
"Great prices, was not surprised with additional fees. Would recommend. "
"Good prices, good selection - Atlaschoice show lots of options for different car hire companies.
Have always received efficient car delivery and pick up on our trips to Barbados.
Only concern is fluctuating prices on the website although I have been advised that this is due to fluctuating supply and demand."