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Verified
5/5

2015-10-07

"Quick and easy to book and confirm.
Staff was very helpful and friendly on arrival.
Well marked and visible premises was a big bonus.
Value for money!
"

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Verified
5/5

2015-10-07

"Everything was great, service, communication, prices. The only negative thing I have to say is every year I choose "Selected car class: XXAR (Ford Focus US 4-5door or similar)" and every year I get a compact car of a lower class instead (Ford Fiesta or Chevrolet Sonic). Both cars were good enough to drive, no complaints, but it's always unpleasant to expect one thing and get the other one instead. Other than that all is good and I have already recommended your company to my friends. Thank you very much. "

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Verified
5/5

2015-10-07

"Always rent with Atlas Choice when visiting SF.....easy in , easy out. Cars are in great shape, often brand new. Great rates and friendly people. Will use again."

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Verified
5/5

2015-10-06

"Car was ready for us when we arrived with no problems at checkin. Our 7 passenger, Toyota Sienna Minivan was an enjoyable vehicle for us to drive since it was just like our family vehicle back home. Thanks, Atlas"

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Verified
5/5

2015-10-06

"Very good at the Service Counter both in the airport and at the car pick up and drop off. Very efficient.

When we went to give Thrifty the Vouchers they said they no longer required these.
"

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Verified
4/5

2015-10-05

"Atlas provided the services needed from time of booking to time of return. Post rental with Dollar Rentals, was a complete nightmare; long hold times(20 mins or more)rude customer service, random transferring to departments that could not assist me outside of customer service hours. Very frustrating to get just the simple license plate number to my vehicle so I could pay tolls during my visit. I enjoyed everything up until that experience and I won't be renting from Dollar again."

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Verified
5/5

2015-10-02

"I love using Atlas Choice. All the prices have always been lower than any other car rental site,
We rented from Dollar and the experience the time before this one was horrible. This time it was ok.I would prefer Atlas would use another venue at ORD. besides Dollar rentals.
But over all..My Experience with Atlas Choice for the last 3 years has been Great!!!
"

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Verified
5/5

2015-10-02

"Great service from Atlas Choice and Dollar rental car. I have already spread the word on the great deal and service I have had."

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Verified
5/5

2015-10-01

"Everything went smoothly. Service was great."

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Verified
4/5

2015-10-01

"I was satisified with the car rental we did online, but we made a mistake by one day and when we got to Atlanta airport to pick up our rental at Dollar, the online confirmation was for pickup on Monday and not Sunday. Therefore we had to rent a car for that additional day and were charged 133.74 for that one day when the car rental for 6 days only came to 160.00. That's just not right. I will never rent a car from Dollar again. So, our good week price went from 160.00 to almost $ 300.00. "

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Verified
5/5

2015-09-29

"Since my car was in the shop for a couple of days, I was eager to find a rental car at an affordable rate. When I came across AtlasChoice, I was pleasantly surprised by the unbelievable discounted rates they offered. I will admit, I was a bit skeptical at first considering that this company is based in the U.K and I was looking for a US rental. I decide to give it a try and reserved my car. Immediately they confirmed my booking with Dollar Rental Car at my local airport. They ask that I print out the voucher and bring to the rental agency upon arrival. I followed all of their detailed instructions, and within 10 minutes, I was driving off with my rental car!

I am so pleased to have found this company. They are a trustworthy and legit company offering the most competitive rates! 5 stars all the way!!! Thanks so much for providing me this excellent car hire service. It was truly a remarkable experience.
"

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Verified
5/5

2015-09-28

"The Website is well done and easy to use."

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Verified
2/5

2015-09-27

"My rental agreement with you said Ford Focus or similar through Dollar.. I received a 3 cylinder Mitsubishi Mirage with no cruise control. I own a ford focus. these are not similar cars."

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Verified
4/5

2015-09-27

"A bit of a wait (at midnight) when we arrived to pick up our vehicle, due to change over in systems at boston? So didn't leave the terminal until 1am. We ended up being upgraded as our car didn't start. The upgrade was appreciated. Other than that, the service was friendly and straightforward."

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Verified
1/5

2015-09-27

"Your partner Thrifty Car Hire is undoubtedly the worst car hire company I have ever used. I pre-booked the car on line and also requested a baby seat. The baby seat was not ready and had to be sent for only once I enquired about it. It took over 20 min for the baby seats to be handed to me. Thrifty refused to fit the baby seat to the car as they "cannot take responsibility for incorrect installation in the event of an accident." I found that strange as there are many other components on the car that should be installed correctly email, eg. does Thrifty not take responsibility to ensure the wheel nuts are fastened properly? Do they expect the customer to inspect and ensure adequate installation?

When the paperwork was done I was then handed with another customer's invoice which I only noticed was not mine when inspecting the details of the payment made.

When the baby seat finally arrived it was handed to me in an absolute mess. The straps were all tangled and loose which took me a good part of 30 min to figure out how to connect the straps and tie down the seat in the uncovered parking lot, coincidentally it was also raining.

Needless to say this was the first and last time I will ever be using Thrifty. In future I will gladly pay a premium and use the likes of AVIS whom I have always found to be extremely professional and efficient.
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