"Very good rate, easy pickup at the airport and friendly service. I'll definitely be using Atlaschoice again. The booking process was easy and we even got an upgraded car for the same price as a smaller car category. "
"To start, Atlas Choice gave us the wrong shuttle bus contact information number on our voucher. When we arrived in Italy to pick up our car we could not get a hold of the rental car shuttle to come pick us up. After over an hour of trying to reach both Atlas Choice and the rental car provider we finally discovered the right number and was able to be picked up.
This was just the tip of the iceberg! When renting a car in Italy you are forced to leave a significant deposit with the car rental provider which I did. In this case it was $1000euro. I made arrangements to drop the car off on a Monday morning at 10am at which time the provider would check the car, make sure there was no damage, ensure the gas tank was full, and then REFUND MY MONEY!!!. When I showed up on the arranged time to drop the car off there was no one there! Upon calling the guy that owns the rental place, he told me to just leave the car, take some pictures and that he would verify that there was no damage later that day and then return my money. This never happend! I am still waiting for my $1000euro to be refunded. To prove that there was no damage on the car, I have a boat load of pictures. I also asked the woman who owns the business next door to come out and verify as an independent witness that returned the car with a full tank and no damage, which she did and then signed to it on paper. All that and I still have not been refunded my money! Atlas Choice is running a SCAM!!! STAY AWAY FROM THIS COMPANY!!! "
"At first, I was little hesitant about the rental company Routes, since I have never heard about it. I was plesantly surprised about friendly, efficient staff od the vendor. The interior of the car was not 100% clean, but over all, the car was a very good deal for the price.
Based on this experiance, I will certainly entertain using the services of Atlaschoice."
"Our experience when hiring a car from Atlaschoice has been a pleasant easy operation. Just log on select your dates pick the vehicle that suits add a few details and your done. if your request can be filled you will get a confirmation email and your voucher by return. Take this to the desk collect your car and away you go."
"I had a car from movida in Natal, standard rental."
"I generally use Hotwire. They had better deal and was satisfied with service
. "
"The car was outstanding and the price very reasonable. Check in and check out procedure went smoothly."
"The contracted supplier, Ace Rental Car, is terrible. Waited for over half an hour for the shuttle to arrive, then took a cab to the rental car office(correspondence from you said shuttle runs every 15 minutes). Then waited OVER 2 HOURS in line with only 6 people in front of me. There was only one person working the whole office! When I got to the counter, I found out I had to buy their insurance or I would not be able to rent the car. Nevermind that I had my credit card which provides rental car insurance or my auto insurance that provides rental car insurance, I had to buy theirs. I was told I needed to provide proof of full insurance, not beforehand, but at the counter at 2AM. I was told I could call my insurance company to confirm my coverage. How could anyone think an insurance office would be open at 2AM? In my 20 plus years of renting cars, I have always declined the extra insurance and have always been allowed to. Not this time. Refusing to pay the extra insurance, I was denied my car. As far as I know, this is the only rental outfit that has this policy. Why was I not informed of this by Atlas Choice? When I made my booking with Atlas Choice, the agreement was that I pre-paid for the car and that all charges were covered. I had my credit card to cover the insurance deposit at the rental counter, just like I have in the past. This time was different and through no fault of my own, I was denied the rental car because I didn't pay extra for their insurance. I had to go back to the airport to book a rental car with a different agency.
Now when I contacted Atlas Choice about this, I was informed that I had no recourse and that no refund would be provided. Needless to say, I am very disappointed and angry. I won't be using Atlas Choice ever again and will be telling everyone I know to steer clear of your opportunistic and "Trumpian" outfit. "
"Got the car of choice, on time and with great service. Would rent again!"
"Booked online the day before and surprisingly the car was ready on time - not bad for around the world bookings. Car, rate and service were all great. Booked with Thrifty and their service was great and no issues or questions with the Atlas Choice booking. In and out were both good and again no issues or questions regarding payment, charges etc.
Three times I have used Atlas choice and three times the booking process has been great ."
"We rented from Atlas for a car in Phoenix, AZ. The process was simple, the price was the most afforadable and the car was great for our needs!"
"When I initially booked my rental, I found cheaper rental prices so I canceled those rentals and kept the cheapest rental. I am not sure when I canceled the other rentals I received a credit on my credit card. Hopefully someone can check and let me know. My experience with Fox Rental Car was horrible. The first vehicle they gave me had stains on the driver and passenger seat. I told the agent I don't want to take that car because I am not sitting on a stained seat. She had a bit of an attitude and said she already upgraded me to the next car class because the one I purchase was not available. I said to myself that is not my fault and I should not have to take car with stains on the seat. Then she gave me a car that had scratches and dents in various places on the car. Since I was tired of complaining I just accepted the car. I will never rent from Fox Car Rental. They don't take care of their vehicles and have high miles on them. My rental had over 60k miles on it. And it looked horrible."
"Used Atlas to rent a week in Dallas Texas. Total was $141.83 that's it, nothing else. Unlimited miles for a Ford Focus that was a dream to drive, with bluetooth and a rearview camera. Nearest competitor was double the price."
"The price was great and honored at the rental car retailer. Some of the terms were different in the retailer contract. Apparently Atlas is based out of the UK which caused 3 different international transaction fees on my credit card."
"Have always been reasonably happy with the Meet and Greet Service @Bodrum Airport. However, this time the requested automatic car was not forthcoming and clearly since the car was in front of us to drive away, we weren't going to change it and delay our departure. The car itself was not has highly specc'd as we would have liked and that is another reason we had gone for an automatic. Why did I bother paying more?"