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Verified
5/5

2014-03-18

"I am extremely happy with Audiogurus. I read a number of unfavorable reviews about them and they are nonsense. I did my transaction over the phone, which I highly recommend, and the communication, follow-up, and information I needed was perfect.

Believe me, I shopped around and Audiogurus are worth doing business with. I saved more than $1,000 on a Yamaha and Klipsch package. Everything was brand new straight from the manufacturer. The big box and online electronic stores could not come close to the price and service I recieved.
"

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2/5

2014-03-15

"2 weeks after the order was placed still do not have the speakers. Very difficult to get through the phone. and no updates provided neither via email or their website account login"


5/5

2014-03-14

"I have ordered 2 LS265 and one LS255 and 2 65RT. All of them were shipped ontime. When I had questions about the product, I could reach out the sales and they could answer me all my questions. Excellent customer service, awesome price point compared to Amazon and Crutchfield. I will certainly go for all my audio needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2014-03-14

"Very dissatisfied with the service and communication from Audiogurus. I purchased 6 volume controls and choose UPS 2nd Day air. A week later still no product. I had to call and find out where it was. Whats the point of offering expedited shipping if you can't deliver on that? I don't want to hear why you couldn't deliver. That's not my problem. Point is, don't offer something you can't deliver on. That's bad business. Will not shop here again and recommend no else does either. "


1/5

2014-03-11

"Product has still not been received. Maybe think about sending survey after product has been shipped and received . . . "


2/5

2014-03-10

"Shipping extremely slow.....the survey came before the product. Over a week and have not received the item."


1/5

2014-03-07

"Order never sent and won't respond to emails"


1/5

2014-03-06

"I order a jays one earphone in the website says in stock but didn't get it because it was back order."


2/5

2014-03-05

" I ordered some speakers just to find out weeks later (after I approached them) that were backordered. Over a month has passed, my credit card was charged and still haven't received any information when I should expect to receive them. Communication hasn't been the greatest, I've been calling, emailing and sending messages thru facebook to get their attention.

I got attracted to do business with them cause of their good prices. However, they don't seem to have the items they list for sale.
"


5/5

2014-03-04

"Super quick shipping. Excellent prices. Checkout simple and easy. Good communication throughout order process. Tracking sent immediately. "


5/5

2014-03-02

"Audiogurus had the best price and delivered quickly. I had my speakers within a week of ordering."


5/5

2014-03-01

"Fast shipment, good price, product as promised. Very satisfied."


5/5

2014-03-01

"Great deal and great service."


4/5

2014-02-27

"
Would have been 5 stars but product delivery was much longer than expected
"


5/5

2014-02-26

"I am very pleased with the service I received from Audiogurus. I received the order within one week's time. The packaging was excellent. The item purchased, Ultra Link Ucube-DB USB Digital Speakers, arrived in excellent condition. The speakers are perfect for my desk top setup. I am very pleased with the overall shopping experience. I will definitely shop here again."