"Excellent Experience and no huddles at all. Customer service is very good my delivery was late because of the stock unavailability but the customer services has opted me different options until i have satisfied.... Keep it up Audioholics..."
"Order process was excellent and received confirmation. Improvement areas: 1) Lack of notification on shipment status, had to email to find out if product shipped out 2) Very slow delivery via Fed Ex - order placed May 1st, not yet received on May 8th. Fed Ex finally shipped out on May 5th so 4 day delay + sat in Sacramento location for 1 day. Wonder why? UPS much better on delivering packages on time. "
"Excellent experience. Great response and no problems with arranging USPS delivery to Guam. Many retailers do no understand Guam is domestic not international. The unit arrived today less than a week after it was shipped. Thanks Audioholics.
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"Very fast and efficient delivery by FedEx on a Saturday no less! Also, I could not find the item, center channel speaker by Yamaha NS-C310, in stock anywhere for near the price at Audioholics."
"Your representative was very knowledgable and gave me expert advice that helped me make a decision as to what kind of speakers to buy. The ordering process was very easy. The speakers arrived today, right on time from your notification date."
"I am extremely satisfied with my experience with Audioholics. My items were shipped quickly and the customer service was outstanding."
"Fantastic experience. I purchased two APC S10 UPS devices from them and the items shipped out quickly and came in perfect condition.
Upon arrival I realized that they were too big to fit my A/V cabinet and I needed to return them. Audioholics quickly sent me the return information and sent me a shipping label for another order they had just received so I only had to pay for shipping one device back (I have never seen or heard of a seller doing that).
My credit card was refunded the same day they received the items back and I placed an order for two different APC units and an Oppo Blu-Ray player which shipped out very quickly.
Fantastic prices and great customer service, will definitely be buying from them in the future. "
"This is my 2nd time ordering from Audioholics. The first was a Yamaha receiver about 3 years back and this time a Blu-ray player.
Very helpful staff and overall a pleasant experience.
Joe was very timely in his replies and was super helpful!!!
Will definitely buy again from them in the future."
"As a first time customer and one considering the largest single purchase of hi-fi equipment, and from an "unknown" (to me) internet company located across the geographic United States, I could not be ANY happier or satisfied with my purchase! Prior to sale, my inquiries were responded to very quickly and completely, and then after ordering, the large and heavy product was delivered ONE DAY early! What more to ask from co.?"
"Excellent transaction. I was concerned that Audioholics had a few bad reviews, but my experience was completely positive.
I called and reached their voice mail. I left my number and a representative called me about an hour later. He was not only knowledgeable and thorougly versed in receivers and speakers, but he suggested I needed less equipment than I was considering. His advice saved me money, and then he pointed me to 10% discount coupon. I was impressed with his interest in making sure I got the right equipment for my needs, then helping me save money.
I placed my order online and received a confirmation email almost immediately. The receiver and speakers arrived on schedule three days later.
Audioholics has expert assistance, full selection of products, competitive prices, and competent delivery. I will certainly purchase from Audioholics again, and recommend them to others."
"Quick ship, item arrived as promised. Recommended!"
"unbeatable price.almost same day shipping and deliver at the next business day.will shop more gears here anytime."
"I have been calling their toll-free number for days now, sales and customer service, and have left a message. No answer, no reply. Luckily I happened on this site before I ordered. Great price on the speakers I was interested in, but if you don't get them and go through a month or two of hassle, what's the point?"
"Great buying experience. Product delivered fast & on time."
"I placed two orders in the past month or so with audioholics, the first one got screwed up somehow when I ordered and my email address got put into the address field, not till I called them however did they notice what the problem was. Got everything fine after that, just took really long.
Second time, they were very accommodating, as I had to change my order several times before it shipped and after I ordered. Christine(sp) was very helpful and everything seemed to go fine. Got the first part of my order yesterday that shipped fr factory, still waiting for shipment from audioholics. "