"Arrived in 3 days of ordering- website had clear images of carpet - good value for price paid "
"Great range and easy to find and great value will buy more rugs from AURugs"
"The website was very easy to use. I am very happy with my rug!"
"Great communication. Fabulous rugs with so much choice of colour and size. Really good website that saves everything you have looked at so you can find it again. Rugs look perfect in situ. "
"Ordered 2 x rugs online and they arrived within the week, interstate! Despite the large one being rolled and folded, the creases dropped out quickly. Rugs looked like the online images, the delivery tracking worked really well via DHL and we're really happy with the purchase."
"From ordering to receipt & tracking advice I couldn’t fault the service. The delivery was seamless & amazingly rapid . I cannot praise the service enough. Top marks."
"Love my rug it looks fabulous in my lounge "
"Heatherthe rugs are nice a little thinner than I expected for the money but are very dangerous for tripping as they aren't laying flat as yet as they are a bit thin, I have bought a few rugs from you and the previous rugs were of better quality Heather"
"Buying was easy. Communication could be better (reply with no reply emails!)
I received my rug today and I really wish I had read the reviews first! They are not wrong. Rug came FOLDED! Not rolled! The rug is uneven and raised in multiple places that just won’t lay flat. I wish I could post a picture so you can all see! It’s a disgrace how you take $600 from your customer and give them a horrible rug! I should have shopped local! AU shrugs more like it! This is bin worthy!"
"Excellent product but when I rang the phone number no-one answered and tracking number I was sent didn't exist as far as fedex was concerned"
"Great choice excellent quality and so impressed with quick delivery"
"Order arrived very quickly. I was very happy with the quality and appearance of the rug I purchased. "
"I purchased a rug from AURugs some time ago and was very satisfied with both the purchase and the delivery. As a return customer I am again very happy with the product (I bought two rugs this time), and extremely prompt delivery by FedEx. My rugs were despatched by AURugs within 24 hours of my order being placed. Congratulations on selling a good product at a very reasonable price and offering excellent fulfilment. "
"Love it love it it's beautiful "
"Very good service and good quality "