"so far the buying and choosing has been very good now just await delivery "
"Choosing was the most difficult thing. So many great rugs to choose from . Placed my order easily, was confirmed four hours later. DHL notified the next day the delivery day. Four days later delivered on time. Looks great on the floor of my unit. Thank you for great customer service."
"Easy to search and find a suitable rug on the website and delivery was quick and painless"
"Fast and easy with free shipping "
"I found the carpet runners a bit flimsy to what I expected, it’s going to take ages to get all the ripples out. I’m glad I got them for half price, $119 each, as I think they are worth half that again, I’ll have to Velcro them to the floor as they will be easy to trip on."
"Although our carpet has not arrived yet we are being kept informed about its status "
"Fast efficient service and delivery"
"We are very happy with our new rug. The pics made it easy to select and the real product, when it arrived is perfect. Delivery was very prompt too!"
"I am totally rapt and quite relieved at both the quality of my new floor rug and the speed at which it came to me despite living in a very remote area of Western Australia. After I’d placed my order I looked at the AURugs reviews and was VERY sure that I’d made a mistake ….but not at all. Apart from the crinkles due to the very rough wrapping/rolling/folding, which disappeared within a few days (1 day in the sun), I could not be happier. The colours are perfect, the rug is soft to walk on and lay on. Thank you. I now want a matching rug that is smaller to place in the same room just inside the double doors."
"Gorgeous rug. Very affordable. Love the colours and the quality feels great. Super soft and perfect size for intended space. Will definitely use this site again for future rug purposes."
"I live in Australia and ordered a beautiful Oval rung from AURugs.com. I read some reviews after ordering and had doubts about the quality and delivery, as there was no indication where the Company was based and some of the reviews were not good. Anyway, the rug arrived very quickly and is beautiful and soft. Fits the space perfectly and the colours are as advertised. I ordered the Blue Arcadia Oval Rug.
Thank you AURugs. I would order from your company again.
"
"I input my apartment number on the address section, but when I received the invoice I noticed they cut it off and just used the street number. I emailed customer service to ensure this was updated correctly but did not hear back. I also found the same rug in a US based store offering delivery to Australia and with $100 cheaper price, when using the chat box to ask if they price match, was advised only for AUS stores. I have received the tracking details already and have updated a note to driver that it could be left at the unit number, so fingers crossed it arrives at the right address next week. Other than that the range and quality seems to be good."
"Was looking for a particular colour rug & chanced upon AURugs.com. Took the chance of ordering sight unseen & have been immensely happy with not only the colour we chose, but the quality / texture of the rug & we had it delivered to our door within 1 week of ordering! Super happy & highly recommend."
"Haven't received this item yet but ordering etc was easy."
"AURugs is an easy site including good size and fabric range.
Customer service is good.
Reliable site,great choice."