"They shipped the wrong part due to the manufacturer entering it wrong on their website. Did not answer e-mail. When I called they stated I would have to ship the wrong part back at my expense, and they would only replace it with the correct part, not issue a refund. Since my car was apart I had to buy the correct part locally to get it running. I should NOT lose money because of their error!"
"This has to be the slowest online retailer on the planet. I placed the order 2-26 and didn't get it until 3-15. Some businesses will never get it."
"Found these guys on internet after searching for a heater fan for my 280Z. Called to see if they had one, stated fan came with motor as a unit. He even opened the the box to be certain, I was informed. Well, no fan, just a motor. Then they wanted to charge me a 20% restocking fee, if they sent the wrong part. Tried to explain they didn't send what they said I was ordering, so I had to take the VISA back-charge route. I fell they should have reimbursed me the $8+ in return postage but they DID waive the 20% restocking fee. These guys seem to have quality new parts at a fair price, and relatively fast shipping, but caveat emptor! I'd expect some foul-up so they could retain their parts and pocket a 20% profit. Rate them D-. "