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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.44/5
Return/Replacement policy:
3.75/5

Verified
5/5

2021-09-24

Great place for Canadians to shop

"Not the cheapest but far from being the most expensive. Decent pricing, fast delivery, and reliable products. Website is unprofessional though, constantly hijacked by ad pop ups that is not store related that makes one wonder if the site is legitimate."

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Verified
5/5

2021-09-22

Simple, fast ,good price

"Quick shipment at a good price ."

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Verified
1/5

2021-09-20

Wrong part based on your web site - poor customer service

"Ordered a serpentine drive belt based on part recommended for my truck. Wrong part shipped. Only option was to return at my cost via courier. One off courier charge (Purolator Ground) to The location instructed was as much as the part. I am out of pocket for erroneous info provided by your website. Customer service contact features in the website were generating errors and it took a week for a response by email. Very bad experience which I will not repeat."

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Verified
5/5

2021-09-20

very impressed

"First time buyer - the parts I ordered were exactly as I wanted, speedy shipping and a great online shopping expereince. "

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Verified
5/5

2021-09-17

"Price and delivery was excellent! Trust product will be good as well...will see in time."

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Verified
5/5

2021-09-16

Great speed

"Ordered my part one day and it arrived the next morning. Everything fit and was easy to install "

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Verified
5/5

2021-09-15

Fast delivery to front door, not one order error since I started with them

"It's been a great experience with Autopartsway so far. Pricing is fair, and there is always a great selection of common parts such as brake pads and rotors. I've even found a few hard to find items for my vehicles.
Once I forgot to enter in a promo discount code in my order. Opened the chat window and the support person cancelled the order right then and there, and I re-did the order with the code, saving a few bucks. Very happy!
"

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Verified
4/5

2021-09-15

C280

"Parts came promptly. Communication was great. Just wish all my parts were available at once."

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Verified
5/5

2021-09-15

very fast delivery

"brake rotors arrived in very good packaging, no damage, very fast delivery.
"

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Verified
5/5

2021-09-15

Fast

"Fast delivery, excellent choices of product I needed"

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Verified
1/5

2021-09-15

Wrong part sent and stuck with shipping fees

"Followed all of the drop down menu for car choice and was sent wheel bearing assembly for a 2 wheel drive, not 4 wheel drive and on the hook for shipping fees and waiting to see if I'll get hit with 20% restocking fee - not to mention had to go and buy the right part for my mechanic to install."

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Verified
4/5

2021-09-14

Fast shipping and good price .

"Arrived fast and a reasonable price ! Haven't installed so can't give opinion on Quality yet !"

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Verified
3/5

2021-09-13

Membership

"I thought I was checking for email got a membership instead "

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Verified
1/5

2021-09-13

Charged for a cancelled order.

"My parts order was cancelled by Autopartsway.ca right after I placed it due to lack of stock. They still processed my payment and only refunded me after I noticed the charge on my credit card a few weeks later and contacted them. This is the second time this has happened with this company. Good parts retailer but have to watch for overbilling."

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Verified
1/5

2021-09-11

Order problems

"Missing items stock not reported correctly, multiple,e shipments with parts not on order, hard to get a hold by phone. "

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