ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.44/5
Return/Replacement policy:
3.75/5

Verified
5/5

2021-03-24

My new parts supplier

"Easily found the parts I needed. Checkout was seamless. Delivered to my door days before the Earliest delivery date estimated. Price was under half what my mechanic would have had to pay for the same part from his supplier "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-20

Speedy Delivery

"Order arrived really quickly and product was exactly what we needed. Definitely will order other items in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-18

Well designed website

"No guess no fuss in finding a wide selection of VEHICLE SPECIFIC
parts. That's all that needs to be said.
I would appreciate it if there was a simple way to return cores in the case of rebuild parts. It is environmentally sound to keep these units out of the scap heaps/mountains. A cost effective return shipping label th customer can purchase at a nominal fee at the time of ordering parts. It is otherwise cost prohibitive for customers to ship heavy parts back to Autopartsway.
Thank you for the service you provide.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-18

Excellent

"The part came on time and was double boxed so no damage to it. Had it installed buy my mechanic today and the part is working well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-16

Great buy and fast delivery

"This is a great buy and it was delivered faster than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-03-15

wrong part

"the parts did not fit. the parts where for a later model"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2021-03-15

packing slip confusion

"received email confirming list of parts ordered and parts numbers. When package arrived packing slip referenced different part numbers that did not match confirmation email. Also received a part that I did not order. Determined it was not for my car when I phoned to enquire and was told to dispose of part at no charge. However, it raised concerns that the other parts received might not be for my vehicle since I was unable to cross reference what was ordered with the part numbers listed on the packing slip. Was told I would get an email to confirm the parts were correct. Received email requesting my VIN number. I refused on the basis that they did not require a VIN number to verify that they shipped the part I ordered. Although shipping was fast, the confusion was frustrating and I have still not received final confirmation that I have received the correct parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-14

Easy and fast

"Thanks for a great experience; easy check out, fast shipping, got exactly what I ordered."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-12

Fastest Part Seller In Canada

"I have only recently join AutoPartsWay.ca. I have placed orders three times this month and each time was a successful purchase. But the last one was awesome. The order was placed on Tuesday and arrived on Thursday after travelling across Canada as a free shipment. It was the exact part required and a great price. Excellent service!! I will contiue to order from AutoPartsWay and will tell my other repair shop friends about my expeience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-12

Dan

"I find they have very good prices along with very quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-11

Great service

"Parts came as ordered and quick, very happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-11

Excellent!

"Super quick shipping and easy to deal with!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-03-10

Not for me

"Ordered a part and made my payment. The next day I get an email that the order was cancelled because they didn't have the part in stock. A couple days later I see they had taken the money out of my account. Didn't get my money back for another 9 days. A lot of aggravation that could have been avoided by updating the site with an Out of Stock description. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-10

Carburetor rebuild kit

"Ordered my parts came fast great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-09

Good Stuff

"Product came quick. As advertised. Happy with it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges