Product & services pricing
4.44/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.65/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

5/5

2021-09-02

Mini Clamps

"The tool is very helpful and I'm very pleased on the tool "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-08-11

Exactly what I needed, with quick service

"The tool I needed was hard to find, and usually a lot more expensive than it seemed like it should be. Found it here at a reasonable price. Service was great; they got it out the door quickly. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-14

Good and Fast

"I needed a bolt extractor in an atypical size (17mm). Found it for a good price on this site, ordered, and received it in just a few days. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-10

Great experience for us

"We saw a few negative reviews, but mostly positive ones, didn’t know what to think. They were the only place we could find the jack stand we needed so we took the chance. Very happy. Good customer service. Shipped quick. Item is as described. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-07-10

Deep Twist Socket

"I needed a specific tool for a specific job when I stripped a nut trying to replace my alternator. They were the only place that had what I needed. It came well packaged and exactly what I ordered. My only complaint would be they were a little slow posting shipping information so that my package was halfway here by the time I could track it. It still arrived in a normal amount of time."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-10

Good Price Good Item

"We needed a jack to match our other one and they had it and nobody else did. Shipping was not free but the price was so good that it was still much cheaper than we got the other one for last year."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-05-28

Horrible service

"Had an order over a month old. Was never able to track because Autotoolworld was unable to provide tracking. Then, after a month, I decide to cancel the order and miraculously, the order is showing up next Tuesday. Oh, and they say I can't cancel my order. Well, they are gone from our AVL. Super unreliable. Buyer beware."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-03-26

Mitsubishi timing tool

"Great quality tool and fast shipping. Very pleased"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-03-19

$10 for shipping and they sit on my order for 7 days

"I paid $13 for a plastic electric trigger and $10 for shipping. I requested the tracking number 4 days straight. 7 days later I get a separate email that a shipping label was just created at the end of the business day. So it still doesn't get shipped until Monday, 10 days after I ordered. BS!! I told them to cancel everything and refund my full amount."

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-02-25

tool

"great service and large selection"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2021-02-22

Didn't ship for almost 2 months

"Ordered a paint gun and they charged the card right away. Then they lied and said 4 times they shipped it. Finally said they would overnight it and refund $40 for the trouble. But of course they shipped it ground and did not refund any money. I don't know how they are still in business."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-31

No problems

"I am very happy to buy something without having to go through Amazon. My order was fast, undamaged and exactly what I ordered. I am a satisfied customer."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-01-31

great

"Tool was as describedArrived on time"


5/5

2021-01-30

Thumbs up

"Just as described and fast shipping. Thanks again "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-29

Quality product delivered promptly

"I was in the middle of a dashboard restoration & ran out of urethane filler. Auto Tool World sent what I needed at a lower price and much more quickly than my normal vendor. Auto Tool World will be my "new normal"."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process