"I've been a customer for 12 years and for the first time I received a wrong part. The struts were picked wrong and I received two right hand struts. Creating double work for the left hand side.
Jaimee guaranteed I'd received the correct part by 24 January and I did. Kudos for Jaimee and AutohausAZ staff!"
"Excellent, service, comunication and product, as always, just wish we could get a better rate for overseas shipping."
"Best price for the parts I needed. Shipped fast!"
"They are always helpful to women I never feel TAKEN ADVANTAGE OF, I'M A SATISFIED CUSTOMER FOR SURE.."
"I've ordered from AutohausAZ before with all positive transactions. The only reason I don't give a 5-star rating would be for that of shipping. Their shipping rates tend to be higher than they should be, especially ground taking 4-5 days. Their attention to finding better rates or faster service for their customers seems of no concern apparently - thus the reason I don't purchase from them often."
"After two previous attempts to get trunk lift struts for my 1997 Jetta from other online sellers, these parts actually fit. There was an initial issue with shipping but after a short call the issue was resolve and the parts came quickly. Great customer sevice."
" Order processing is fast, the price is good ! Excellent !
On the other hand, a very bad point for communication. I have sent at least five emails requesting informations regarding the availability of parts... to date, I have never received an answer to my questions. Really need to improve !"
"My experience with you guys was great super fast shipping deliver in the next day i would difenilly recommend a friend,, "
"Great product, slow shipping"
"Easy to sort by make and model"
"Best prices on what I needed by a good margin. Also, came when they said it would. Will be using them again!"
"Shipped on time ...perfect"
"My car piece was shipped to a different address and nothing could’ve been done about it waste of money and time with you guys "
"They ship your parts on time."
"Quick, easy to order, and exactly right when I received it."