"Excellent OEM parts and fast shipping, prices are very good free shipping on orders $48.00 or more."
"Got wrong parts returned and ordered correct parts
No issues "
"Easy Ordering, Great Products, Fast Delivery, A Happy Customer. Will Come Back."
"Great price and delivery time "
"Order placed order shipped, A OK"
"The correct part at a great price. Quick shipping. "
"Always have something wrong with the order, 2 times missing items n one time wrong part ,
Free shipping but always late they said 5 days but never get in 5days sometimes over 2 weeks. they need to hire professional people."
"First experience, rotors are all put together with a piece of brown paper in between, not even a cardboard. During shipping, rotors are scratched and dented and chipped one another. I contacted customer service but they said it's because OEM and they didn't get it in box hence they couldn't send it in a separate box. Without a single apology, they said if i don't like it, then send it back at my cost. I put on the rotor but it started rattle, and rather warped. So i had to resurface the brand new rotors because of their poor packaging.
Second, ordered a thermostat through their website late night after they are well-closed, then before they open, i had cancelled through website and i did call in as soon as they opened. The guy who took my call put me on hold for 20 minutes, then he said the order is shipping out at 11 am that very morning, and there is nothing he can do if it's already packaged and put on a crate for shipping. Ordering near midnight and cancelled at 5am, then called at 8am and it's already on a crate?? Of course I called the FedEx but they explained they just received shipping information, but they haven't picked it up yet. I called AutohausAZ again, and they said, it will arrive that same day afternoon!?! all in all? the item arrived 3 days later than they originally said. I guess it's one way to make even one sale, putting patronage in inconvenience, preventing them to return, of course unless you are willing to pay for the return shipping. Bit of honesty and business integrity would have hooked me up as a loyal customer. "
"Would buy from them again "
"I got my part in 1-2 days. Shipping fees reasonable. Will order again for Volvo parts"
"Ordering was easy and quick. Delivery was fast - probably due to immediate shipping.
Perfect fit product."
"Ordered on the 20th, shipped on the 21st, received on the 22nd. This is the 4th time I’ve ordered with AAZ, and each time the parts have arrived in 24/48 hrs...to Georgia. I’ve ordered on EBay, from Kentucky and it’s taken 2-3 weeks. I’m totally satisfied with how AAZ does business!!!
"
"Ordered part and payed for 2 day shipping. Did not receive part till 9 days later. I tried to call to resolve this issue. No one answered the phone and they did not return any of the three messages that I left with my phone, order, and tracking order. I will never order from this company again just because they have no customer service help"
"Called Customer Service to learn that they do not consider shipment undelivered until after 10 Business Days. Provided tracking number which, when accessed, shows label being created but shipment never received into system (USPS).
Gravely affects my willingness to deal with them for future orders. The parts ordered weigh less than 3 oz. total and could have been shipped for a few First Class Stamps in 3 days. Instead I paid $6.99 and am still waiting."
"I have ordered here before and got great parts at a great price. I confirmed part fitment but received wrong part and was responsible to pay for shipping both ways. Other sites I order from have always paid shipping cost and will send out replacement when part is wrong. Will be shopping with other sites like xxxxxx.com for now on. "