"We received the shipment in a more than reasonable amount of time and the product was every bit as good as advertised."
"Thought we had an issue with the stated mileage on the engine. Upon further review, the mechanic discovered that the person who had filled in the sticker indicating the timing belt had been changed inverted the mileage in the "changed" and "next due" fields. Engine has been installed and is functioning flawlessly. Mechanic stated that the inside of the replacement engine was really clean indicating good routine maintenance. Happy with this purchase."
"I had ordered a computer for a specific year vehicle. The part that was shipped was for a newer vehicle but was not compatable with my year model.
Overall they accepted that they made a mistake and refunded my money. "
"Service was very fast. I did not receive a notification that the order was received or shipped. Was beginning to worry I got ripped off until order arrived. "
"fast shipping, part as described"
"My drive shaft came in quickly and it was the correct part. The only reason for only 4 stars was the sealing surface had some surface rust I had to clean off before inserting into transmission, that surface should have had some protectant on it to prevent rusting when it was removed from the part car."
" it came in a timely manner and it was in very good shape"
"Never have had any issues with them"
"Quick delivery with tracking.
Easy to order with the search function.
Price was a little high, but it was available no where else."
"Paid for expedited shipping, and received the package in normal shipping estimate time frame. Once the item was opened it was damaged. I called back to customer service and they said they would reach out to another parts supplier to get pictures of the replacement part and then forward them to me. I never received those photos. The only good part about this experience was getting my money back."
"Was good fast shipping parts were correct
"
"Great service, and very informative. Lots of options. Great company."
"Part was as described. Well packed and arrived reasonably quickly."
"The part was intact, really nice, had some weathered rust on it but then again it's a used part pulled from some old car in the scrap yard so it's to be expected, the only complaint was It took some time before it was pulled and shipped. AL T.
"
"Automotix sent me the wrong part even though I entered in the part number in my order. I have attempted to exchange the part I was sent for the correct part. The return label was never sent to my email address. I called back to ask to have it sent again. The customer support agent attempted to send it again. It did not come through. When I asked to have it sent to another email address in case my email provider is blocking the sender of the label, she actually refused because she said each label sent costs automotix. Really? Automotix's problem is now my problem? I'm sorry I bothered Automotix and her with my business. I asked to have the label sent to my home address, will be getting my money back, and have informed 10 people of my bad experience. This is a bad organization to do business with."