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Azatek Services LLC

84 reviews
4.17 / 5


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Return/Replacement policy:
0.00/5

Verified
5/5

2004-02-08

"Azatek had a great price on a used Dell p1130 so I ordered one. It arrived quickly, but it was defective. I called them immediately and was given a few things to try, but none fixed the issue. Azatek agreed to the return and shipped me a new monitor. They honored their policy of paying for all shipping charges within the first 7 days. The new monitor works great so far! The only real problems I had were the slow communication and RMA time. I felt like I had to initiate all the communication, even to get updates on the RMA and shipping status. That said, I will happily shop at Azatek again."

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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Customer service being knowledgeable
Customer service being trustworthy
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Verified
5/5

2004-01-27

"Initially I ordered Sony G500 but it seemed to have failed the burn-in test and is out of stock, so the sales person offered me substitutions. I decided to go for Sony DeluxePro CDP-G520 HP P1130 and I'm happy to say it rocks! It also comes with one year manufacturer warranty. I ordered it from California and it came quick - in two days! I'm very happy with Azatek and already recommended it to one of my friends."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
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Verified
5/5

2004-01-26

"Purchased two 21" HP P1130's and couldn't be happier. Both arrived quickly and in perfect condition. Highly recommend, will do business with again. Thanks Alex for all your help."

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Is consumer focused
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
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Verified
5/5

2004-01-23

"Beautiful Apple M7649 17" LCD. Small spot on screen does not bother me at all.
I'm very satisfied with my purchase and Azatek’s customer service.
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Speed of web site

Verified
5/5

2004-01-21

"Recently I've purchased Apple M7649 17" LCD monitor (http://www.azatek.com/details.asp?iid=558) and
I was concerned about the darker spot on the screen, but when I received it I found them very small, barely visible blemish, not bothering me at all. I'd say it is the best experience I had with used/refurbished product.
I found this company on teknetdata.com and I will definitely recommend them to anyone who wants to save and get nice product.
Overall - "WOW", Super! Super! Super!
"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-21

"I have been very satisfied with the products and customer service I have received from AZATek.com. I had two miner problems with my computer and the customer service professionals at AZATek.com remedied them right away. I am referring all of my friends and acquaintances to AZATek.com for their computer systems and parts needs.

I had suggested that AZATek.com, to solve one of the problems I encountered, update their web site. Within a week the web site reflected the necessary changes to guarantee this problem would not happen again to another customer.

Like I said before, I am referring friends and acquaintances to AZATek.com, and, when the need arises, I will buy again from AZATek.com!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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N/A
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Verified
5/5

2004-01-06

"Azatek has provided my company with monitors for over a year now. Every order was received on time and packaged perfectly. When turning the monitor(s) on, there was no problem. I would always use AZATEK as my first choice in monitor purchases."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-05

"I bought this monitor from Azatek through Ebay and was very satisfied with the purchasing experience. I called twice to check that the transaction was proceeding okay and reached a real person each time. The item arrived very carefully packed. I would definitiely buy from Azatek again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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N/A
Ease of ordering online
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Verified
5/5

2003-12-30

"we just received 21 inch Dell P1130 black monitor from these guys, and it is awesome. me and my wife were very concerned about purchasing used monitor, as all of us and were happy to receive what was advertised. Well it was a good expirience and great service offered to us by Azatek Services.
Thank you and Happy New Year.
"

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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-30

"Top notch service. I'm always a little weary when purchasing used equipment, however Azatek really took care of us. The computer arrived quickly, and in excellent shape. We have been VERY pleased with the prompt replies to our emails. We will recommend to our friends."

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Verified
5/5

2003-12-26

"Easy to do business with. Product was shipped on time and came in great condition. Will do future business with this company."

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-19

"Great deal! I have bought 3 21" monitors from www.azatek.com for my office within last 2 month, all Sony Trinitrons, all great condition. I also, recommended them to few of my friends, one of them got 21" Nokia 445Xi, the other IBM P260 with Sony tube as well. It looks like all of us bought and received excellent monitors and service. I just want to let you know, that if you looking for reliable supplier, then give it a try, use azatek.

Marry Christmas to all of you.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-11

"Good monitor, good price, speedy delivery. They will be getting my business again"

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Verified
5/5

2003-12-07

"I ordered a 21" flat display monitor from AzaTek, and noticed that the screen was getting very dim after I first turned it on. Assuming the monitor was defective, I went to the AzaTek website to check on their return policy. While reading through it, I realized my monitor was not technically eligible for returns since I had thrown away all of the original packaging...

HOWEVER, I e-mailed customer support anyway, and was treated very well. The sales team made an exception for me, and offered to send me a replacement. They also offered to pay for the shipping charges to send my old monitor back in the new monitor's packaging. It was more than I could have expected from them, and I appreciate their consideration of my situation.

I recommend doing business with AzaTek. Not only does their support team treat each customer fairly, but their product prices are great, and the shipping took much less time than I had expected.

Also, I later realized that there was no problem with my monitor; that it was just taking a few minutes to warm up after being turned on. I e-mailed them, thanked them for their assistance, and informed them that I'd be keeping the monitor after all. :)
"

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-05

"I ordered a 21in. Sony Trinitron monitor and I got it right away but there was a scratch on the screen itself and on the top of the case. I notified Azatek about the problem and they gave me the option to either receive a credit on a future purchase or they would credit my card with a discounted price on the monitor that I purchased. This was done without any hassle at all. I was very pleased with the customer service that they offered. I will look for Azatek in my future pc needs. "

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