Product & services pricing
3.75/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.53/5
Customer service:
3.78/5
Return/Replacement policy:
3.75/5


ResellerRatings
Verified
5/5

2025-01-15

BMW F31 parts

"Ordered the part I needed online and even got 10% off. Hope to have a smooth experience dealing with them in the future."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2025-01-06

EXCELLENT SERVICE!

"I ordered a part online, the parts person double checked with my VIN# and I had ordered the wrong part. He fixed the issue and ordered the correct part.
Great customer service!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2025-01-06

Don't advertise out of stock items

"The item was shown as in stock and took them 3 days to tell me it was NLA after I made the purchase."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
1/5

2025-01-05

Bad experience

"I order parts online because it’s on sale if I order online , I ordered and after two days they canceled my order saying come here and order again we can’t process your order "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2025-01-04

Vintage bmw shopping

"Love this website for finding hard to get oem parts"

Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2025-01-03

"Only knew my order was cancelled by the refund on my credit card. "


Verified
5/5

2025-01-01

Thank you

"Great Service, thanksfor your service"


Verified
1/5

2024-12-31

Don't order online

"The website make it look like the part is in stock. You only find out after ordering that the part needs to be shipped to the service location. Attempting to cancel the order because the part ETA is too long results in a restocking fee.
Don't order from here!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-31

Amazing service!

"Top notch quality and products came right in time. "

Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-12-27

Bad customer experience

"After making an online purchase and picking up in person that didn’t matter, however when I did a second purchase online again for pick I called to see if my order was ready and I was told yes. The next day as I was preparing to go pickup my order I received an email from the parts supervisor informing me the system (some other service) flagged my order stating the delivery address and billing address wasn’t the same. (I had selected to pick up my order) remember that. So the order was canceled. Not only did that shock me when I called to speak to the parts supervisor (Mark) he said the right words as they all do but he had not one bit of even caring what situation he had put me in. I am very disappointed and I will tell my businesses and friends I have along with my online contacts on all platforms the way BMW treated a repeat customer."

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-12-24

Server error ordering online

"Received a server error and was unable to determine if the order was placed. Confirmation of order was not received until much later which caused me to place a duplicate order. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-16

Excellent

"Excellent service thank you!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-12-16

"Parts guy was helpful but it took me 20 minutes waiting in line to get my ordered parts."


Verified
5/5

2024-12-10

Great experience

"From the quick reply to my email to the fast shipment of the parts, I can, only, say good words about my experience with BMW Markham."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-09

Online order that needed attention.

"Very friendly and professional handling of the online order that required adjustment. Thank you for the easy transaction."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges