"Very good product real BWI Parts
Good people to work with
They help me with my car again thank you so much "
"easy to order, plus they know there craft"
"Surprisingly their online prices were quite a bit discounted than most of the other dealers I checked, a big plus for me in this economy. Their shopping cart, run by Stripe however, is a bit iffy, not telling you why your card is being rejected. A call to the parts dept. was necessary to straighten it out. No need to gig the dealership a star or 2 because the bank they use needs work. "
"I've ordered handle cover for BMW 5 series 2019 (my dog chewed it :) ), they corrected the part number according VIN I provided and sent exactly matching part. Thanks a lot!"
"Was able to find a part that I could not even find the name for elsewhere, and with ease, and after I did find the name and part number, located through you guys at less than 1/2 of what I was quoted elsewhere. Great work. Keep it up. Now a life-long customer"
"Very simply to enter a part number and place in the cart."
"Seemless transaction the 3rd time around. I tried 2x last week but Stripe gave an error message both times. I waited a couple of days and it worked! I'm not real big on being critical, hence the 5 stars."
"BMW PartsNW received my online order on a Saturday. The part was received from BMW on Tuesday via FedEx Overnight and forwarded the same day. Correct part and updated communication via email regularly."
"Is it in stock? When can I expect it?"
"The online parts shopping is super easy. "
"The online portal doesn’t show my specific model. However the VIN decoder is helpful. I wish the store would price match online but it’s just a click away. It says I saved some money from shipping which is a plus. "
"The Customer service and the parts Great !!!"
"THX Charlie for the quick response"
"Capitol One stopped my order from processing due to a “fraud alert”. I had to call them to get it to go thru, after finally getting a return call from you. Expect that you had nothing to do with any fraud activity. You may want to complain to Capitol One(I did). Burnt some of my daylight…
2 hours for a return call is pretty slow."
"Trim piece broke on my 2023 I4 M50. local dealer told me, "ummmm, 6 weeks from Germany", These guys delivered inside of 2 weeks! this is not my #1 go to place for my i4, AND my E36 M3!"