"Now we wait for where the rubber meets the road. Qhich seems like the roght time to ask for a survey... but I'm not an Internet marketing genius."
"Great place to get genuine BMW parts at aftermarket prices"
"Easy fast and prices are great
Thanks "
"Cool had one problem with shopping or check out"
"This review spans 3 orders. First order was for three items, one item on the order was incorrect for my car, so BMW Northwest cancelled the entire order with no explanation of which part was wrong. I figured out the correct part on my own and resubmitted the order. All items stated "Ships fast from Tacoma, WA" which implied to me that the items were in stock. I live a few towns away from Tacoma. Turns out they did not have the items in stock and had to order them themselves. After submitting both an email and a phone call I got no response. After trying by phone over several days I was able to get someone on the phone and they clarified that all the parts had arrived. I ended up picking up the parts myself instead of having them ship because I needed them for a road trip. Several things could have been much better: 1) if an order is cancelled because of an incorrect part specify which part is incorrect and then what part is the correct part, 2) don't state on the website that the parts "Ship fast from Tacoma, WA" when in fact you don't even have the parts in stock, and 3) respond to customer inquiries in a timely manor.
Third order was for a small part, again stating that it "Ships fast from Tacoma. WA". Several hours after ordering the part I received an email stating that the order was canceled because they can no longer get the part. Again, very misleading. Suggestion: don't have items orderable that are no longer available.
Overall a very poor experience and I will not do business with BMW Northwest again."
"said it was shipped. label created for 10 days?"
"Simple, quick, great price, satisfied"
"Ordered 2 wiper arms, only received 1. The package had been tampered with. I Called BMW NW and they immediately rectified the issue. Very professional and parts are of high quality."
"They had the part, awesome. Tell me its shipped.....but according to tracking....its only been scheduled for shipping. Im still waiting to hear where the part is at this point. Once I finally get the part, I'll be able to give a better review."
"Easy to find items and quick processing."
"very good, ease to order."
"local dealer wanted almost twice as much"
"Love knowing there is a place I can find parts for my E30 with a decent web interface."
"Best price anywhere. Easy, user friendly online website.
Will continue to purchase here.
Thank You!"
"Shipment delayed and quite expensive. Shipment cost is around 40% of the spare and it’s very high."