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Verified
5/5

2020-01-28

Great price and fast shipping.

"Shipped very next day. Adequate packing. Great quality part at very reasonable price. "

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Verified
5/5

2020-01-26

A little tricky but like the confirmation

"I had to input the correct terminology, but I like that BMW wanted to confirm my VIN in order to make sure I am purchasing the correct part for my specific car.
The only improvement I can suggest is add associated words...ie lug nut key, wheel nut key, so the client doesnt have to try to figure out the automotive term used.
"


Verified
5/5

2020-01-25

Easy to Search and Order

"easy to find the part and to order."


Verified
5/5

2020-01-23

Good Inventory & Prices

"Needed part for older 5 Series, and it was in stock at a fair price."


Verified
5/5

2020-01-23

BMW Parts

"I love buying OEM parts from BMW Northwest. The price is better than my local BMW dealership. I will continue buying parts from them.
"


Verified
5/5

2020-01-23

BMW Blessing My Way

"Thank you BMW for bringing a blessing my way by saving some money on my 07 335i "


Verified
5/5

2020-01-21

"I was looking for these clips everywhere and found them with your company. Thank you for having them."


Verified
5/5

2020-01-21

GREAT

"MY FIRST EXPERIENCE WITH BMW NORTHWEST. I'M IMPRESSED."


Verified
1/5

2020-01-21

Lack of communication

"I ordered a gloss black kidney grill for my M4 and based on the description it said left and right. When I got it it was only the right. I sent a message but never heard back. I ended putting in another order that was a left and a right that was cheaper than the one grill I ordered. I asked for an RMA over a week ago and still have not heard anything back about getting the other part returned. Quick responses when you are buying but lack of support. I will not buy from BMW Northwest again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-21

"Best price for OEM parts, easy online ordering, look forward to buying all my OEM parts in the future from BMW Northwest!"


Verified
5/5

2020-01-16

"easier to navigate and find products."


Verified
5/5

2020-01-15

Easy as pie

"Simple to find part and get ordered. Hoping it ships soon"


Verified
5/5

2020-01-15

Better prices

"Better price (and it's a dealer)"


Verified
4/5

2020-01-15

Very easy

"I ordered the wrong part and your system recognized that making me do more research. That was successful. Proper part on order. Your parts department tech was awesome. Proper part through him was identified "


Verified
5/5

2020-01-15

"BMW Northwest offered the best online pricing for my vehicle’s bike rack accessories. The product search and fit verification worked great. Ease of use and clarity of information key for a good web site, especially on mobile."