"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Great Service, and great company"
"Just wonderful! Great selection, great customer service, great prices and FREE overnight shipping! Love B&H!"
"Quick item search, added 3 items to cart, easy checkout."
"Great online experience. Easy ordering and checkout. Fast shipping "
"Had several attempts at checkout to get completed. Price tried changing to higher price even though had the correct promo code. "
"It's always a pleasure to shop at this store.
I don't have to go anywhere else, to shop for my photography needs."
"As usual B&H has mad the purchasing experience very easy and fast. They provide access to additional producucts but not so many that it becomes annoying. "
"I have a sales tax exemption on file but it was not applied to my order."
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. You tax exempt account may require an update. At your convenience, please reach out to our tax team directly at taxdept@bhphoto.com. Once your account has been updated, they will be able to refund the sales tax on this order. ~Geoffrey Ngai / B&H Photo-Video”
"Customer service is the best of any vendor I've ever bought from. Their site is wonderful with display and detailed specification information. SELECTION! is always great and don't spend all day looking for best prices. Just pick and purchase knowing the +/- $ amount is not worth the chase game."
"THANKS FOR EXCEEDING ALL OTHER PRICES"
"love to buy from Band h but some of item don't ship to canada "
"I just care about the fast delivery"
"B&H always has the photographer's choice products in stock. Whether it is for the camera or the photographer, they have it. Excellent selection on brand items. Shipping is AMAZING. Always can count on receiving the order within a couple days. Boxed for protection."
"Used to Amazon and Aliexpress payment process in 2 clicks, it took me 1 hour to make everything work. Paypal, debit and credit cards, address matching, gift card, realizing I need to put the amount I need to pay by data entry, in actual numbers... first time I see a payment process like this one, so rare and complicated."
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Unfortunately, it would not be possible to complete an order in 1 to 2 clicks with a split payment using a B&H gift card and another form of payment as the gift card number must be entered manually on the B&H website. For security purposes, the addresses associated with your B&H and Paypal accounts must match. We understand this may be a bit of an inconvenience but this is a necessary security measure. We appreciate your patience and understanding. ~Geoffrey Ngai / B&H Photo-Video”
"Easy to order, easy to change charge card, easy to delete old charge methods."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your checkout experience will be shared with our Web Dev Team for further investigation. We see that you were still able to complete your order with the code and we appreciate your patience and your business. ~Geoffrey Ngai / B&H Photo-Video”