"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Easy to communicate and prices are affordable"
"The process to order and to pay on this website is extremely easy. I love how B&H make it EASY to buy what you want, when you want it. I also love the many options they give you to receive your purchase.
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"I have ordered many products from B&H, mostly accessories, and they have all arrived very promptly, and the order is filled accurately. In cases where a return was necessary, the company has integrity in honouring the return process."
"they have the best customers and best staff thank you guys"
"only issue was special/delayed order on one item in a special color so I had to go elsewhere to find that. You had the rest and free 2 day shipping is what I need for an upcoming trip"
" I realized that I ordered the wrong motherboard, called customer service, Alicia gave me a return email within about two minutes and then I was able to order the correct motherboard inside of about two minutes after that. This is the way that online commerce should run."
"quick and easy, as 1-2-3. Nice to know the seller compared to Amazon."
"product selection, purchase and payment - Simple & Easy!"
"One simple key word and the rest was 1-2-3, in-and-out - outstanding!"
"Awesome company. Prefessional and competent"
"B & H is my standby trustworthy place to shop for great products with no nonsense ordering and shipping process."
"Always fast shipping. Website is easy to get around. "
"This purchasing process was quick and easy. Very efficient!"
"After I scrolled down the page and tried to go back up, it kept flipping me back down to the bottom of the page."
"I buy from B&H every week. The prices are great, the process is easy and the shipping is fast: what else could you ask for."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback has been noted and will also be shared with our Web Team for further investigation. ~Geoffrey Ngai / B&H Photo-Video”