"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"All of the items I needed were in stock an will be delivered in a timely manner."
"I love buying from B & H. They have. OUTSTANDING customer service. The employees are so thoughtful and great to work with. (And no, I’m not being paid to say this.) This is a great company that deserves to be recognized. "
"Always have exactly what I need, great price, quick shipping, and the web site is easy to find my items. What is not to like?"
"Fast, complete and confident."
"Heard about this site from the grapevine, and with re-inflation coming up soon, I dropped a bunch of money on great prices and extremely fast shipping.
Shipping speed just can't be beat, and that is while maintaining low cost in comparison to other stores, including the 5000lb gorilla in the room store, shmamazon. "
"It's always an easy experience to order anything on B&H. "
"I chatted with a tech agent who helped me decide on what smartphone adapter I needed for a KOWA TSN-55 spotting scope. I just ordered both scope and phone adapter. Appreciated the quick response and answer."
"B&H has an extensive inventory and is extremely fast at getting your order shipped. "
"Very fast and reliable, to use"
"Fast, wonderful, terrific. Thank you!"
"What I needed was in stock, and I needed it ASAP. I'm a happy camper. "
"Just ordered camera equipment and lighting for personal work and they had a good selection. There are other photo companies in NYC but this is my go-to."
"The website itself was fine, and the selection and information was first-class.
The B and H Payboo credit card was a nightmare. None of the links worked on either of my two Windows systems or four web browsers. Allowing popups, killing the VPN, blocking any security or protection, none of that helped a lick. There were no error messages and no hint of why it wouldn’t work.
I finally borrowed someone’s Mac, and that didn’t blow up. Yea? Of course, the credit card charges 35% interest rates, so it’s hard to know how much of a favor I’m doing myself.
I’ve been a customer since the 70s. I always thought of B and H as one of the top-drawer photo stores. Now I have to question that."
"Easy to find, Easy to Buy, it's never complicated!!!"
"Your website is easy to navigate and the prices and free shipping always make shopping with B&H a breeze!"
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your experience with signing up for the Payboo card has been noted and will be shared with our Comenity liaison team. We see you used the tax benefit of the Payboo card and would like to suggest to pay off your balance in full by the first statement to avoid any interest. We appreciate your patience and understanding. ~Geoffrey Ngai / B&H Photo-Video”