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Product & services pricing
4.32/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.53/5
Customer service:
4.38/5
Return/Replacement policy:
4.44/5
Featured Review


Verified
5/5

2024-11-18

Lens shopping

"Your website is easy to navigate and the prices and free shipping always make shopping with B&H a breeze!"


Verified
5/5

2024-11-18

Great Company and quick Shipping

"I have been buying here now for a while. I am Small business and I buy as much from here as possible. And I get free next day shipping to my location."


Verified
5/5

2024-11-18

So easy a monkey could do it

"It's so easy to navigate the B&H website and place an order that this could get very expensive for me. I've ordered a few things from B&H over the years and their shipping is quick and customer service top notch. I was going to say topshelf, but that's my other expensive habit."


Verified
5/5

2024-11-18

Saved Money!

"I work for a government agency and I was directed to the gov website to complete my purchase. It saved me over $300!"


Verified
5/5

2024-11-13

B&H is a "WOW" photo company!

"Buy from B&H all the time! Outstanding customer service!"


Verified
3/5

2024-11-17

Manipulate

"Hard to get to $49 for the free shipping but the free shipping is worth it"


Rep reply posted 2024-11-18
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. Thank you for your recent order. We regret your dissatisfaction and any confusion. Most items purchased on the B&H website would be eligible for free expedited shipping (48 contiguous states only) if part of an order that is $49 or more. We appreciate your patience and understanding. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-11-17

Fantastic

"Excellent service, products, professional advice, friendliness and fast delivery."


Verified
5/5

2024-11-17

BH is Bro Happy

"Always can count on BH to have the items I need that I cant find anywhere else."


Verified
5/5

2024-11-17

found what I needed quick

"found what I needed with comparisons and a good price"


Verified
5/5

2024-11-17

Better than buying local

"B&H was recommended to me 20 years ago by a friend who always had the best equipment and I've been using them since then. Although I live in a fairly large town, I often can't get what I want locally, but can always get it from B&H and their customer service has always been exceptional. "


Verified
5/5

2024-11-17

Great Customer Service

"The Customer Service Rep was very helpful in finding the item I was looking for."


Verified
5/5

2024-11-17

nothing catchy, just another good review

"As previously stated I have been a customer since 72/73, whichever one you opened up for business in. The only thing I would like to change is the distance I have to travel to shop in your greatly enlarged store. Your sales reps were always helpful and knew more about the product than I did. Which was always appreciated by me. The only problem I have is the wife likes it here in the burgh and you know how that goes. So I'll just have to keep shopping online. "


Verified
5/5

2024-11-17

Excelente servicio.

"Muy buena experiencia al comprar con B&H. Una tienda muy profesional y completa."


Verified
5/5

2024-11-17

Catchy Title Goes Here

"Ok, seriously, staff is very helpful. They didn't go for the manipulative quick sell, but helped me learn what were good, affordable options for me, as if they actually cared about my success, my experience, and wanted earn my trust so I'd become a life-long customer.

Old-school business values. Besides, it's nice to see my money go to someplace other than That Brazilian RainForest Site.
"


WBK
Verified
5/5

2024-11-15

Polarizing

"Many choices. I'm not experianced enough to choose, so basic it is."