"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Always easy to order from. Excellent and fast service. Fast shipping"
"Has just what I needed as usual."
"The website experience is so frictionless I love it!"
"Ease of ordering was impressive."
"Quickly looking to see if an item was available and it was with a bonus gift. So absolutely purchased it. Can always use a small flashlight. "
"Tons of selection and wonderful pricing. What's not to like?"
"As a professional photographer, I always need items to be in stock when needed, and value priced if possible. I only buy top quality items, and am delighted when i. Can split payments between cards when needed, I have bought from B&H for. 15 years."
"search function not working today. Usually can pull up components compatible with camera "
"Fast shipping, I needed it for Friday's event."
"They provide maximum information on all things photography related! The ordering process is easy to use and free shipping is always a nice perk!"
"I call to get help with making my camera decision, the person I talked to was uninterested in selling me anything. He acted like I was wasting his time, and if I did not know want exactly I was looking for I was an idiot. I spent almost 10,000 dollars, I know he did not know what I was going to do, because he gave me the impression that he did not care. How disappointing. Fortunately, I had a much better experience online. I really wanted answers about what extra was needed. I did not get that far because of his attitude. I did not want to speak to him anymore."
“Hello. Thank you for your recent order. We regret your dissatisfaction and would like to further investigate your most recent interaction with us. What you've described is against B&H's policy on excellence and I would like to apologize on behalf of the agent. At your convenience, please send me an e-mail at gngai@bhphoto.com with additional details of your experience. ~Geoffrey Ngai / B&H Photo-Video”
"Easy to order and fast shipping "
"I love shopping at B&H. Great selection and prices with super fast shipping. Grade A business!"
"The phone app checkout process included a dire seeming warning about paying for any associated costs of importing, customs, brokerages, and other un-noted fees. I had no choice but to agree or discontinue the purchase. It didnt' matter what I selected because after that, The checkout system wouldn't let me checkout without putting in an email address...I was already logged into my account and there was no field to enter an email address. The mobile checkout process also didn't alow me to use our net terms that we set up ages ago. It is broken. The website checkout process was normal and as expected and didn't feature unrelated agreements to import taxes or customs fees"
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback regarding your checkout experience when using the mobile app has been noted and shared with our Web Team for further investigation. I am glad to see you were still able to checkout as normal when using the desktop website and appreciate your patience while we look into this matter. ~Geoffrey Ngai / B&H Photo-Video”
"Took all of 5 minutes to find what I wanted and place order."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and appreciate the feedback. Your recent experience with the search functionality of the B&H website has been noted and will also be shared with our Web Dev Team for further investigation. Thank you again for your order and for your patience. ~Geoffrey Ngai / B&H Photo-Video”