"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"B&H has developed the basics of internet commerce to be trouble-free and efficient. If there is an anomaly or snag, their personal customer service has been excellent based on my decades of experience with them. This is especially appreciated with big-ticket items."
"3 unrelated items needed—-printer paper feed, gloves, specific type of paper—-simply enter into the search box and exact items immediately returned for consideration and were ordered. The whole process took less than five minutes. This is my usual experience with the site and from my perspective is as easy and complete as can be expected."
"When you order from B&H not only do you get the highest quality products and no gimmicks, but you also get the best customer service. "
"That's what B&H is like. Smooth sailing."
"Chat feature (Leonard) found my item right away!"
"Very easy transaction, found the item instantly. Love B&H!"
"I called to get some additional information and Michelle was so helpful! Ordering and checkout were a breeze as well. Can't wait to get my new products!"
"I love shopping at B&H. Always easy to find what I need, always have what I need in stock and ready to ship, and stuff ships very fast."
"Product delivery got delayed a day or two, but otherwise a perfect experience."
"The web site wouldn't let me change my address for my credit card even though that is given as an option. And it has taken over 24 hours to set my non-profit status to the correct address."
"All of the products that I have ordered from BH Photo & Video have been great for my growing business. Customer service is top notch and I almost always receive the items ordered prior to the expected ship date."
"Needed to but a product. The sales rep was knowledgeable and very helpful."
"Very good service, fast and easy ordering, good choice of products."
"easy to follow website, good reviews and specs"
"fast shipping, well packed and fair price everyone else is marking up their rdimm ddr5."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and any confusion. Our system indicates that only one of your saved addresses has been approved for tax exempt status. If you need to modify or add a tax exempt status to your address, it may take up to 1-2 B&H business days. Thank you for your understanding and patience. ~Geoffrey Ngai / B&H Photo-Video”