"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Easy website to search, fast checkout, fast shipping. Nothing negative to say about BHphotovideo, they have a lot of my money over the years."
"My tripod arrived promptly and in good condition as expected.
As an aside, the Neewer Tripod model 66600093 says "NO" under "drag control" listed in "Specs." Uh, mine HAS a drag control which subtly adds a little more value. So far I'm very pleased with the build and all other aspects of this tripod. A great value for the money. "
"Purchasing is easy, fast and product is well described to include specs."
"When buying bulbs for our photography projects, ordering with B&H is a breeze."
"Always want to shop with BHphoto get got a wide variety of options specially on the used section. Thank you to the BHphoto family. More power to the group."
"Thanks for helping me change information on my account so that I could place my order."
"Prefer purchasing here instead of that other place. Times I've called for support they have been very helpful, sharing knowledge of product specs and usage."
"I could not place the order on my laptop. On my laptop, it said I had 4 items in my cart and only showed 3 items. I had to use my PC to start over and place the order. "
"Was confused, so started a chat for help. Tech was efficient, knowledgable and courteous. Very good experience."
"When I had a question they were right there."
"B&H always a good experience. "
"Fast shipping is the key ,,,,,"
"chat response was very helpful, both for a technical question and product-related query as well."
"Always a magical experience ordering from B&H. "
"Loyal customer 25 years. First stop for stuff. "
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. The incident you've experienced has been noted and will be reported to our web team for further investigation. Thank you again for your patience and for continuing with the ordering process. ~Geoffrey Ngai / B&H Photo-Video”