"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Always a pleasure shopping on the B&H site"
"B&H is my favorite place to buy."
"Super great selection of products and really appreciate the specs listed. also grateful for EDU discount!"
"BH web site is great. Have used it many times over the last few decades and have always been satisfied. The breadth of product line(s) is exceptional and the detailed information content is always informative."
"received item with missing parts, customer service neglected to take care of the situation."
"I needed to cancel my order and reorder adding another product. A kind gentleman helped me. Thank you!"
"Epson papers and inks always in stock and always delivered in record time!"
"Easy to find easy to order. Arrives in a day or 2. I ordered this here before. No problem. "
"never fails to give you the right info and the functionality of the site is great/"
" Glad to be able to get individual ink cartridges at B&H. But I had to type in new credit card number twice before it stuck. "
"Ordered a Sabrent USB 3 4-bay 2.5" SATA extension dock. No problem ordering."
"I have been a customer for over 40 years before the invention of the Internet and you had to use magazines advertisements and the telephone. Still the best service and price anywhere."
"Always easy to use B & H and they ship all over the world which saves money on using freight forwarders. "
"Not that I was surprised - B&H has made getting advice from their pro’s super easy. I was purchasing items in three different departments so I got to talk to an expert in each. Feel great about the puyrchase!"
"I bought a $500 Lumix camera 2 years ago from B&H and with the exception of when my wife and I travel most of my photos are of the moon. I have arranged for video conferences with B&H's tech corner representatives 4-5 times since buying the camera and get the assistance I need (a couple of times for repeat questions) from always incredibly knowledgeable, personable B&H employees. That's why I would never shop anywhere else, Steve Portland, Oregon"
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction. I was not able to locate any interaction between you and B&H within the last weeks noting that you reported missing parts with your purchase. Please reach out to us at cs@bhphoto.com so we can investigate this issue further. ~Geoffrey Ngai / B&H Photo-Video”