"Totally crap can't understand bill the sales/ Customer service guy ..still not got all my parts and was made to feel like I was lying and i was trying to get something for free .shipping paperwork only had one part # out of 5 , how you susposed to track stuff not listed on paperwork , would not use again"

"ordered a pr11120a and received a pr11120e. the a has a pipe fitting and the e has a hose fitting. currently waiting on an e-mail on how to return."

"Items were as described and arrived quickly."

"When placing my order their computer system could not match my credit card number with my billing address. Therefore I could not complete my order even after the card issuer, called Backyard Pools and told them the card and billing information they have on file do match. WHAT A HASSLE!!! I finally used my Paypal account that has the same credit card as payment and the order was processed. Price was very good and the product was shipped and arrived in short period of time."

"Great Price VERY fast shipping"

"Ordered two weeks ago and still not delivered. Called last week and was told they would get back to me with a ship number but haven't heard back from you. "

"Only disappointment was that I had to pay for "handling" and all that resulted in was the POOR POOR service that FedEx and the USPS pass off as surepost or whatever they're calling it now."

"Exactly as described, great price, fast shipping"

"They were not very responsive when i had shipping questions, and shipment arrived a week later than expected. Good price and good product."

"product was as described. timely delivery"

"Delivered on time. Love the online tracking."

"The parts I ordered arrived promptly and in good condition."

"Didn't carry part as it was out of season for pool parts,,,,,,the beginning of July,,,,, come on now that is the season...."

"Fast shipping, no problems. "

"Simple and easy to deal with. Fast and accurate. Saved a ton on money!!"