"Quality blades, cut and welded to proper specs. Great customer support!"
"Blades look and work great....only minus was the 9 day lag of silence before I called, to find they were being shipped "that" day. Perhaps a better system of communication to customer about the order would help."
"got the right blade after speaking to the marketing reps"
"I tried 3 blades so far and they don't last more than 5 cuts. The cheap place blades at fleet farm lasted longer."
"Order an inappropriate blade for the material i was cutting and broke it first use (user error). They helped me identify the correct blade and gave me a huge discount on the replacement even though I was at fault."
"Compared to what we have come to expect from Amazon and Ebay, delivery time was a bit slow. Also, the total cost with shipping was high compared to past bandsaw blade buying experience."
"Way too long of wait time even if you describe it is free shipping. WE all know the shipping price is built into the price of the blades!!!"
"good----------------------------------------------"
"Everything was packed carefully. The only thing that they can improve is notifying the customer about the progress of their order as it prepares to ship."
"excellent blade-fast delivery-great service"
"I had a mistake in my order -- I specced the blades at the minimum, their default length. I received an email from Band Saw Blades Direct checking if it was correct before they welded the blades. It was very appreciated, and we were able to correct everything. I've since been using the blades and they are fantastic."
"It took over two weeks to get the blades that I ordered. I assumed that a business specializing in bandsaw blades would be quick. "
"My blades took forever to arrive. I had to purchase from another company (and not the size blade I wanted) in order to keep my shop running. There was no notification sent by phone or e mail to let me know that this item was out of stock. I finally had to call the company to find this information out. Once I contacted them, My product was shipped in a few days. I have not installed the blades yet on my machinery"
"I ordered them, they showed up, they fit the saw. All is good so far.
Good digital communication from the seller."
" Made exactly to order in a timely manner and shipped in a sturdy box."