"Great website, user friendly design elements, wonderful tech support, as promised in time receipt equals a stunning banner presentation! Thanks to each department!"
"I have been ordering from banners.com for many years and have never had an issue with any order. The sales representatives have gone over and above to make sure the product I receive will be high quality. I will continue to order from them for years to come. "
"There was a promo code that wasn't working initially, and when I reached out, they resolved the issue within minutes. Really helpful! "
“Hi Tim, thank you for your wonderful review! We're thrilled to hear that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Happy to help!”
"Excellent product and customer service."
“Hi Kjersten, thank you for your wonderful review! We're thrilled to hear that you are satisfied with both our product and customer service. Your feedback means a lot to us, and we look forward to serving you again in the future!”
"Easy design. Quick process. Good company to work with."
“Hi Roger, thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Banners.com. Our team strives to make the design process as easy and efficient as possible, and it's great to know that you found it quick and enjoyable. We appreciate your support and look forward to working with you again in the future!”
"Website is easy to maneuver, the design function is very easy to create and modify the existing artwork, very instructive, doesn't take long, and is kind of fun. Called Customer service about production times, which are very flexible and a multitude of shipping options. Haven't received the product yet, but believe it will be there on time. "
“Hi Pete,
Thank you for taking the time to share your experience with Banners.com! We’re thrilled to hear that you found our website easy to navigate and enjoyed the design process. Our team works hard to provide flexible production times and shipping options to meet our customers' needs. We look forward to delivering your banner in time for your Thanksgiving family turkey trot. If you have any questions or need further assistance, please don't hesitate to reach out. Happy Thanksgiving!”
"I emailed and did the chat option for customer service- NO RESPONSE! Pay a fortune for one day turnaround and overnight shipping…. It arrived 4 days later- missing the event! UPS doesn’t guarantee shipping because you pay the vendor directly not them. Banner quality is nice but it missed the event so it doesn’t matter "
“Hi Jessi,
Thank you for bringing this to our attention. We sincerely apologize for the lack of communication and the missed deadline regarding your order. We understand how important timely delivery is, especially for events, and we are truly sorry for any inconvenience this has caused you.
While we're glad to hear you were pleased with the quality of the banner, we know that it doesn't make up for the missed opportunity. We would like to investigate this matter further to ensure it doesn't happen again in the future. Please reach out to us directly at service@banners.com so we can address your concerns and find a way to make this right.
Thank you for your understanding, and we hope to regain your trust in our services.”
"I was amazed with the customer service! quick response to my questions. Joe responded to me within minutes, answered all my questions and revised my proof to perfection. Great company to do business with!!!"
“Hi Gary,
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Joe. Our goal is to provide quick and effective support, and it’s great to know we hit the mark for you. We appreciate your business and look forward to working with you again in the future!”
"Holly saved the order, was about to give up but she was so helpful, professional and easy to talk to !"
“Hi Susan,
Thank you for your wonderful review! We're thrilled to hear that Holly was able to assist you and make your experience a positive one. Our team is dedicated to providing excellent customer service, and it's great to know that Holly's professionalism and support made a difference. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!
Best regards,
The Banners.com Team”
"Michael helped me with my banner and he was great "
“Hi Maria, thank you for your wonderful review! We're thrilled to hear that Michael provided you with excellent customer service while assisting with your banner. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance or have more projects in the future, don’t hesitate to reach out!”
"Travis< was a great person to work with in fact all the people over the past orders were GREAT!!!!"
“Hi Ricky, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team, particularly with Travis. We pride ourselves on providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you need any further assistance or have more projects in the future, don’t hesitate to reach out. We look forward to working with you again!”
"Great, personalized service. Nice people and quality products"
“Hi Jeannine,
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our personalized service and quality products. Our team works hard to ensure that our customers feel valued, and your feedback means a lot to us. We look forward to serving you again in the future!”
"Great experience. Sent Taylor several revisions and she was wonderful about it. "
“Hi Kevin,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience working with Taylor. Her dedication to customer satisfaction and attention to detail truly sets her apart. If you need any further assistance or have more projects in the future, don't hesitate to reach out. We look forward to working with you again!”
"I was traveling and needed help right a way. Kristine came to my rescue. Wonderful experience."
“Hi Tonya,
Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and product. Kristine is indeed a valuable member of our team, and we're glad she could assist you promptly. If you need anything else in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Banners.com Team”
"Very easy process to design and order banners, competitively priced, great customer service."
“Hi Peter, thank you for your fantastic review! We're thrilled to hear that you found our design and ordering process easy and that our pricing and customer service met your expectations. Your satisfaction is our top priority, and we look forward to helping you with your future banner needs!”
"I have dealt with Banners exclusively over the last 6? Years. Every time the experience has been completely painless and professional. Turn around has always been almost instant,
All the people have been great.
Thanks to all, "
“Hi Steven,
Thank you for your fantastic review! We truly appreciate your loyalty over the past six years and are thrilled to hear that your experiences with Banners.com have been consistently positive. Our team works hard to ensure a seamless and professional service, and your feedback confirms that we’re on the right track. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for your support!”
A rep from Banners.com, Banners.com, has responded:
“Hi Nathan,
Thank you for your wonderful review! We're thrilled to hear that you've consistently had a positive experience with us over the years. Our team takes great pride in providing high-quality products and exceptional service, and it’s rewarding to know that our efforts have made a lasting impression. We look forward to serving you for many more years to come! If you ever need assistance or have any questions, don’t hesitate to reach out.
Best regards,
The Banners.com Team”