ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-03-14

"prompt service and accurate replacement product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-03-14

"Easy to order and great delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2012-03-14

"I bought a battery from BattDepot a year ago and was pleased with the service. I didn't think to check the charging and discharging of the battery. Last week (March 2012) I bought a Toshiba power adapter and an IBM Lenovo and Dell Battery. At first usage, I thought all were fine. It soon appeared that the Dell Battery was only charging up to 54% and not 100%. I didn't notice this until 4/5 days later. I rang them and sent them an email the next day. I called several times and only got voice mail for all their options: sales, refunds and CSRs. This was very disappointing. I also sent them an email and have had no response yet. After continuously phoning I finally got through to BattDepot and explained my problem. They were not that encouraging. They said they had received my email and would send me an email back with the process to follow but I still haven't received one. Also, they didn't seem that nice about the fact that the battery wasn't performing. This was a bit disappointing!

So, until the experience with this battery I would have given them 5 stars but now, I will probably only give them 1 star. If they redeem themselves with this battery episode I will reconsider.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-03-14

"thanks for the speedy processing.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-14

"Excellent. Ordering was simple and quick. The order was delivered within 2 days; much faster than expected. "


5/5

2012-03-14

"Extremely quick, efficent service. Received my order in 2 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"BattDepot is great! I was so impressed with how inexpensive it was and how fast my products were delivered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2012-03-13

"Well priced, saved me time from ordering from USA. Can't comment on the product, will have to use it for a while to see how much charge it holds. Over the counter service was neither here nor there; once you locate the right entrance (on the back side of the building) it's fairly straightforward. Like many businesses where English doesn't seem to be the first language of choice, don't expect much in terms of pleasantries; Hi, bye or thank-you are probably charged as optional extras."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"This is my first time ordering from the Battdepot and it went just as smooth as silk. Good search engine for determining the type of battery you want, easy to fill out order and reasonable prices.
I have already recommended it to others.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"As a Technology Consultant that assists Businesses with getting quality products at the best price, I can always recommend BattDepot...it is the most reliable online vendor I deal with. Ground-shipping is super-fast (usually overnight). I have never had a faulty or incorrect item from them. All the products (laptop batteries and power adapters) I've sourced form them starting 3 years ago have had a long useful-life. Only one of them has needed replacing and that was due to heavy-use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"Absolutely excellent. I found exactly what I was looking for and it was delivered in 48 hrs."


5/5

2012-03-13

"wow! I cannot believe how fast my order came (the very next day!). The exact part I needed at a very reasonable price. Extremely satisfied!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"I tried to contact a rep twice to ask a question before I ordered but no one answered. I ordered anyway and was very pleased with the response time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-13

"TERRIBLE! DON'T USE THESE GUYS. I ORDERED AN ITEM OVERNIGHT, DID NOT GET IT OVERNIGHT (IT WAS AN ENTIRE DAY LATE) AND THEY WOULDN'T REFUND ANY OF MY $24 IT COST TO HAVE IT SHIPPED OVERNIGHT (NOT RECEIVED HOWEVER). THEY WOULDN'T OFFER TO HELP IN ANY WAY, OTHER THAN TO RETURN THE ITEM IN FULL, WHICH I COULDN'T DO BECAUSE I NEED IT FOR WORK (WHICH IS WHY I ORDERED IT NEXT DAY DELIVERY -- AND I ORDERED IT IN TIME FOR NEXT DAY DELIVERY AND GOT CONFIRMATION FROM BATTDEPOT THAT IT WOULD ARRIVE THE NEXT DAY, ONLY IT DID NOT).

ANYWAY, TRY ANYONE ELSE BUT THESE GUYS!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-03-13

"Excellent products and services. Super fast shipping.
I will definitely recommend friends to do business with BattDepot.
"