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Product & services pricing
3.79/5
Chance of future purchase:
3.50/5
Shipping & packaging:
3.40/5
Customer service:
3.53/5
Return/Replacement policy:
4.17/5
Featured Review


Verified
5/5

2021-10-11

Awesome reseller, gave me a good discount

"Awesome reseller, gave me a good discount"

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Verified
1/5

2021-10-06

They sell damaged goods

"Paid $2000 for a Sony tv from beach camera, tv arrived with a cracked screen. They would not take a return, told us to contact Sony, and Sony said to file a claim against them because the manufacturer is not responsible for physical damage. "

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5/5

2021-05-08

GREAT SELLER!

"Good prices! I mean, there are some real good deals here.
Shipping was impressive and so fast!
Thanks Beach Camera!
"

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1/5

2021-05-07

Garmin 61 LMT-S

"Ordered the GPS on Walmart and checked it out. Nothing said about being refurbished but got it and it was a refurb unit. "

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1/5

2021-04-06

Totally unreliable seller. Missed both original promised delivery, and revised promised delivery.

"A totally unreliable vendor. In short -- Promised delivery overnight on not one, but two occasions on the same ordered, and failed to deliver on either the original promised date or the revised date.

In detail -- On Thursday, I ordered an item for overnight delivery ie Friday. I called their customer and they confirmed the order was received and they would ship the same day. Beach Camera did not even attempt to charge my card till Friday morning ie they could not delivered on Friday as originally ordered. For whatever security reason AMEX declined the charge. It's a Platinum Card so credit was not the issue. I got that resolved Friday morning within an hour of being alerted. May be being the first time I transacted with Beach. Mind you, no call from Beach on Thursday or even on Friday, that there is a problem with the transaction.

Called up again on Friday, spoke to an agent named Larissa, and was assured delivery would be made on Saturday. Great. I thought I would be able to complete the assignment on Sunday, at least. I waited for delivery, and again no information. And Beach is closed Friday afternoon till Monday morning.

Spoke to Larissa again on Monday afternoon, and I was told the order was in their "verification department". Why on earth did nobody call and speak to me and resolve the issue. Of course, no answer. Tonight I see a mail sent at 430pm from some sender called "BuyDig". The email is timed AFTER I called Beach Camera and cancelled the order in total disgust.

So will caution anyone from buying from Beach Camera. Unless you are prepared to live with complete uncertainty.
"

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1/5

2021-04-01

Received damaged merchandise

"One man delivered a 120 lb. tv on a dolly. It arrived severely damaged. "

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1/5

2021-03-05

Terrible Customer service.

"Seller doesn't follow through with shipping company to get scheduling of delivery. (Large TV) Shipper just shows up to deliver without calling. No one was home for delivery. Sent back. Admits their fault, but is unwilling to refund until TV is returned to them. Terrible customer service. Ties up your money unnecessarily for weeks."

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5/5

2021-02-22

Great customer service

"I ordered the wrong item by mistake, I sent an email and got a response almost immediately. They got me into the right gear and I didn't miss a beat. Great service!"

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5/5

2021-02-15

Best Price on TVs

"Ordered the LG Oled 55" TV since they had the lowest price and even beat the big box sellers like Best Buy and Costco. Free shipping delivered in 3 days. The Box was double packed and was delivered securely. I will buy from them again. Also Support is very responsive and turnaround is quick."

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5/5

2021-02-10

Quick shipping, quick feedback

"I dealt with Charlie (customer care) and he helped with my questions and with finalizing my purchase. Shipping and feedback were very quick."

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5/5

2021-02-08

TOTES DANK WEBSITE

"I say "totes dank" so you know I'm a human. These guys had a great response time with a personal issue I had and we worked things out quickly. Highly recommended.
"

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5/5

2020-12-23

Super fast Shipping and awesome pricing

"Such a great deal on the Vava 4K Laser projector - super fast shipping and no hassle process. I will be shopping from them again. And the Vava 4K Laser is awesome - reviews said loud fan - it is definitely not. It does not run hot as my recently replaced BenQ W1080ST 1080p 3D Short Throw DLP Home Theater Projector did and it is much way!!! more quieter than it as well. A great buy"

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Verified
5/5

2020-11-23

"Your online ordering was a breeze!"

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5/5

2020-11-19

Amazing friendly customer service

"They went above and beyond on helping me out on my order. Super friendly and trustworthy. Great deals. I highly suggest beach camera!"

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1/5

2020-11-18

Paid to expedite shipping, that didn't work.....

"time is of the essence......"

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