"Good shopping experience minus the waiting in line. That took too long! It was almost 30 minutes."
"I can walk in the store and not receive a smile, hello or even be acknowledged. But someone older or better dressed can walk in and they all are kind and courteous. I cashed out and the cashier didn’t say a word to me. But the next lady in line was welcomed as if they were best friends. This isn’t the only time this has happened. I hate shopping there. But we all know there isn’t much here in Brownwood. "
"This store is the only store I have problems with...
I AM A COUPONER!
It doesn’t matter how I get my coupons they are legal to use...
Lazy workers just don’t want to work..."
"the stores have changed so much and not for the better, They have become overcrowded with other things besides clothing and shoes."
"I was disappointed. There was no place to put unwanted items in the dressing room so others left items in the fitting room. When we were in line, there were 5 people ahead of us. A lady checking out became upset because the clerk said her birthday $10 coupon could not be used with the 40% off sale. The lady said she wouldn’t come back. I understand her frustration as I was told the same thing in November. I would think you could use the $10 off with any combination of sales or coupons. It a special time and nice to think of treating yourself for that to be taken away. I don’t feel the sales person treated her with respect. Another lady was able to use $5 off for points. I don’t understand the difference."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"They have always been friendly & helpful. Recently, however, there has been a very limited number of employees available to help because of cutbacks from beall's corporate, therefore making it harder to get waited on or to check out."
"Good but disappointed that you did not have men's handkerchiefs."
"I love the clothing, coupons re somtimes a little tricky and misleading, but overall good quality clothing and home decor"
"As mentioned above, we have few choices in stores. Youre store is nice and and appears to have good choices in women's smaller sizes but at 1x or larger nothing much to choose from. I like many of the clothese in smaller sizers. I don't understand why those aren't offered to larger sizes. Go look, we have very few choices and they're for really old ladies."
"I love Bealls! They do a great job keeping me updated which is very important to me. They are also very friendly and helpful. I like their merchandise."
"Associates need to offer same service to everyone."
"The coupons are always a challenge to understand"
"Love the products but prices are too high. There is no one to help you with your purchases or answer your questions about a specific product"
"I was very happy with my purchase, but I just think people who work in the public should be more friendly than the girls I encountered today."
"This particular experience was not that good. Couldn't find the item I went in to purchase. Sales associates were not friendly at all."
A rep from Bealls, Brownwood, TX, StageAM, has responded:
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”