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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-12-30

"I love Bealls and there selection."


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-12-17

"Once the cashier was able to help me she was stellar."


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-12-14

"The store had so much to look at and was reasonable price! The store assistant was so nice and helpful!"


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-12-05

"I can always rely on Stage to find what I need at a reasonable price. Although the fitting room floor was cold for my feet to try on pants"


Verified Bealls, Grapevine, TX Shopper
Verified
1/5

2018-12-05

"What is Stage? I’ve been charged twice for one item and the manager could/would not correct this on my return visit. I’m very frustrated and will no longer shop where I’m treated this way."


Rep reply posted 2018-12-05
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-12-04

"I love shopping your clearance sales and today I shopped your cyber sales"


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-11-27

"I love the Bealls location in Hurst Texas"


Verified Bealls, Grapevine, TX Shopper
Verified
1/5

2018-11-13

"I waited far to long for 1 person to check out. Just to be told after to go look for what i needed. Then not to find it. The lady checking us out didn't seem to know what she was doing. 1st she said she was not able to return our items because they were returned once. I said it was a gift and it was the wrong size the 1st time and it's still not the right size. She said oh okay. I told her you don't have what i need then she said all she can do is a gift card because i did not have the card it was bought with. Then she said okay it's going back on the card. Beyond annoying aftet waiting for a while because she had to rering the person in front up twice."


Rep reply posted 2018-11-15
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-11-10

"First I was greeted by an associate nearly immediately. Then they were very helpful and so were the other ladies in the store. Pamela the Asst manager helped me opening an account and she was very friendly and professional. Overall I was very pleased with the stores merchandise and people who worked at store #165 in Grapevine, TX. I only wish there was a store closer to me."


Verified
1/5

2018-11-09

Lady who helped was Vicky and she was horrible and she had a attitude very rude!

"I will not come back to bealls again Vicky is very rude! She has no customer service skills! "


Rep reply posted 2018-11-13
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-11-09

"Clean, organized store. Would like a better selection in the petites dept."


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-11-04

"everyone was so very nice and helpful. I love it!"


Rep reply posted 2018-11-06
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-10-08

"I am not clear with what Stage is."


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-09-16

"Rita (001239865). Was so very helpful. She checked the balance of my gift card. So I definitely went back to her to make my purchase. Great customer service."


Rep reply posted 2018-09-17
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Grapevine, TX Shopper
Verified
5/5

2018-09-16

"I thought it was great. The store and its overall look to me has changed. Much brighter and more colorful, veryinviting. It was so clean and neatly merchandised and thelady that waited on me was very friendly and wanted to help me. And she reminded me of the various ways to buy from Bealls. I will go back as needs arise. I left the store feeling really good about my purchase."


Rep reply posted 2018-09-17
A rep from Bealls, Grapevine, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”